Hotel Carmichael - Coordinator, Human Resources

Coury Hospitality; Carmel (IN); On-site; USD 25,000 - 36,000; Full time

Job summary

Hotel Carmichael is seeking an HR Administrative Assistant to support Experience Curator operations, onboarding, recruiting, and engagement activities. This role collaborates with the Human Resources Manager and Director to maintain confidential personnel files and assist with daily HR duties.

The ideal candidate demonstrates confidentiality, professionalism, and strong organizational skills, with at least 2 years in customer service or HR in hospitality.

Qualifications

• A strong commitment to confidentiality and ethical handling of sensitive information.
• Polished and professional demeanor.
• Proficiency with Microsoft Outlook, Excel, Word, and PowerPoint.
• Highly organized with exceptional attention to detail.
• At least 2 years of experience in customer service, human resources, or a related field (hospitality experience preferred).
• Genuine interest in building and maintaining a positive workplace culture.

Responsibilities

• Assist with onboarding processes and new hire paperwork.
• Conduct background checks and verify documents per policy.
• Maintain Curator personnel files and confidential records.
• Organize filing systems to ensure confidentiality and accessibility.
• Protect security of employee and property records and interview documents.
• Address employee questions and assist in issue resolution with HR Manager.
• Participate in Coury Culture Committee to recognize employees and promote culture.
• Represent the hotel at local job fairs and community outreach events.

Skills

Confidentiality

Professional demeanor

Attention to detail

Highly organized

Customer service experience

HR experience

Hospitality experience preferred

Culture building

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Hotel Carmichael, 1 Carmichael Square, Carmel, Indiana, United States of America

Job Description

Why Work at Hotel Carmichael?

At Hotel Carmichael, Autograph Collection , we set the stage for luxury, artistry, and world-class hospitality in Carmel’s vibrant city center. Featuring 122 elegantly appointed guest rooms, the stunning Feinstein’s Cabaret, and the upscale dining experience of Vivante, our hotel is a destination for refined comfort and unforgettable experiences. Curators at Hotel Carmichael are part of a passionate, service-driven team, bringing elegance, culture, and personalized hospitality to every guest.

Department: A&G

Reports to: Human Resources Manager / Director

Status: Non-exempt

POSITION SUMMARY:

This administrative role will support the needs of all Experience Curator, including but not limited to activities such as on-boarding, recruiting, training and Curator engagement. This role is perfect for an organized, service-minded professional who thrives behind the scenes—supporting onboarding, recruiting, engagement initiatives, and daily HR operations that keep our culture strong and our teams connected.

PRIMARY JOB DUTIES:

• Assists with new hire paperwork and conduct new hire onboardings.
• Assist with applicant background checks, motor vehicle checks, and social security number verification in accordance with company policies.
• Assist with maintenance of Curator personnel files as needed.
• Maintain all filling systems to ensure organization and confidentiality.
• Maintain confidentiality and security of employee and property records and information (interview documents, I-9’s, etc.)
• Respond to questions, requests and concerns from employees and assist in resolution of issues and report all employee relations issues to Human Resources Manager.
• Participate on ‘Coury Culture Committee’ to create employee recognition events and promote positive workplace culture with birthday and work anniversary recognition.
• Participate in local job fairs and community outreach on behalf of the hotel.
• Other duties as assigned by your direct report.
• Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.

Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.

KNOWLEDGE, SKILLS & ABILITIES:

• A strong commitment to confidentiality and ethical handling of sensitive information.
• Polished and professional demeanor.
• Proficiency in Microsoft Outlook, Excel, Word, and PowerPoint.
• Highly organized approach with exceptional attention to detail.
• At least 2 years of experience in customer service, human resources, or a related field (hospitality experience preferred).
• A genuine interest in building and maintaining a positive workplace culture.

PHYSICAL DEMANDS:

• Ability to stand for extended periods of time.
• Walking, bending, lifting up to 25Ibs.

This job description is not intended to create a contract of employment. Employment with the Company is at-will and may be terminated by either the employee or the Company at any time, with or without cause or notice, in accordance with applicable law.

Hotel Carmichael, 1 Carmichael Square, Carmel, Indiana, United States of America