Hotel Bartender — Fast-Paced, Guest-Centric Service

Melrosehoteldc; Greenbelt, Northern (MD, KY); Hybrid; USD 30,000 - 45,000; Full time

Job summary

Crowne Plaza College Park- Washington D.C. is a premium business hotel near College Park, Maryland seeking a bartender to deliver guest-focused service in a fast-paced bar environment.

You'll maintain bar stock, apply knowledge of liquors and glassware, handle cash and MICROS, and ensure accurate billing while anticipating guest needs and resolving issues to uphold our guest experience.

Qualifications

• Effective communication skills, both verbal and written.
• High work ethic and self-initiative.
• Able to work in high pressure and fast paced situations.
• Maybe required to work varying schedules to include nights, weekends, and holidays.
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
• Physical Requirements (In-Office Role) applicable.
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer; 6-8 hours a day.

Responsibilities

• Efficiently maintain bar supplies, including preparation of daily requisition, as necessary.
• Must be completely familiar with all the different kinds of liquor, recipes and prices of drinks, proper glassware used for each recipe, as well as garnishes needed.
• Know drink recipes, prices and type of beverages available.
• Be familiar with accurate cash handling procedures to include proper discounting, MICROS system (or registers), bank procedures and tip policies. Responsible for accurately charging the guests for drinks. Responsible for accurate intake of all the monies.
• Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.
• Resolve guest complaints, ensuring guest satisfaction in each interaction.
• Be formally trained regarding liquor liability within 30 days of employment and every 2 years thereafter.

Skills

Effective communication

Team player

Work under pressure

Customer service mindset

Attention to detail

Job description

Crowne Plaza College Park- Washington D.C. is a premium business hotel near College Park, Maryland seeking a bartender to deliver guest-focused service in a fast-paced bar environment.

You'll maintain bar stock, apply knowledge of liquors and glassware, handle cash and MICROS, and ensure accurate billing while anticipating guest needs and resolving issues to uphold our guest experience.