Hotel Assistant General Manager: Growth & Guest Experience

Town Pump Company; Helena (MT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(K)

Health

Dental and Vision Insurance

Health Savings

Flex Spending Accounts

paid time off

education reimbursement benefits

Job summary

Town Pump Hotel Group in Helena, Montana is seeking a motivated Hotel Assistant General Manager to support the General Manager in day-to-day hotel operations, guest service, and brand standards.

You will lead staff, coordinate scheduling, training, safety programs, and manage guest reviews while upholding the company’s mission of Genuine Hospitality.

This full-time role offers growth opportunities within a growing family of hotels and a comprehensive benefits package.

Qualifications

• Hospitality or hotel operations experience preferred.
• Strong customer service and communication skills.
• Ability to supervise staff and manage multiple tasks.

Responsibilities

• Assist the General Manager with daily hotel operations and standards.
• Supervise staff performance, scheduling, training, and discipline as required.
• Ensure cash handling, inventory, and security procedures are followed.
• Respond to guest reviews and maintain online reputation.
• Coordinate events, groups, and community engagement.

Job description

Town Pump Hotel Group in Helena, Montana is seeking a motivated Hotel Assistant General Manager to support the General Manager in day-to-day hotel operations, guest service, and brand standards.

You will lead staff, coordinate scheduling, training, safety programs, and manage guest reviews while upholding the company’s mission of Genuine Hospitality.

This full-time role offers growth opportunities within a growing family of hotels and a comprehensive benefits package.