Hotel Assistant General Manager

Mehr Consultancy; Santa Clarita (CA); On-site; USD 72,000 - 90,000; Full time

Benefits offered by this job

PTO: 40 Hours

Sicktime: 40 Hours

Job summary

Mehr Consultancy in Santa Clarita, California, is seeking an Assistant General Manager to support hotel operations. The AGM will ensure guest satisfaction, oversee department managers, and maintain profitability while assisting in sales and marketing efforts.

The ideal candidate will have over three years experience in hotel management, strong leadership skills, and the ability to analyze financial reports. The position offers a salary range of $72,000 - $90,000 yearly along with benefits such as paid time off and sick leave.

Qualifications

• 3+ years in hotel management or a related leadership role.
• Flexible availability, including weekends and holidays.

Responsibilities

• Assist in managing hotel departments, ensuring compliance with brand standards and policies.
• Monitor guest satisfaction and implement improvements.
• Supervise department managers, assist in hiring, training, and performance evaluations.
• Support financial management, including budgeting, expense control, and financial reporting.
• Resolve guest complaints, enhance guest relations, and encourage repeat business.
• Assist in sales and marketing efforts to drive revenue and occupancy.
• Ensure compliance with health, safety, and security regulations.
• Act as GM in their absence and perform other assigned duties.

Skills

Leadership

Problem-solving

Communication

Customer Service

Time Management

Financial Acumen

Team-building

Strategic Thinking

Tools

Property Management Systems (PMS)

Job description

Assistant General Manager

The Assistant General Manager (AGM) supports the General Manager (GM) in overseeing hotel operations, ensuring guest satisfaction, and maintaining profitability. This role requires strong leadership, organizational, and customer service skills.

Compensation

Compensation: $72,000 - $90,000 yearly

Key Responsibilities

• Assist in managing hotel departments, ensuring compliance with brand standards and policies.
• Monitor guest satisfaction and implement improvements.
• Supervise department managers, assist in hiring, training, and performance evaluations.
• Support financial management, including budgeting, expense control, and financial reporting.
• Resolve guest complaints, enhance guest relations, and encourage repeat business.
• Assist in sales and marketing efforts to drive revenue and occupancy.
• Ensure compliance with health, safety, and security regulations.
• Act as GM in their absence and perform other assigned duties.

Qualifications

• 3+ years in hotel management or a related leadership role.
• Strong leadership, problem-solving, and communication skills.
• Familiarity with property management systems (PMS) and financial reports.
• Flexible availability, including weekends and holidays.

Core Competencies

• Excellent organizational and time-management skills.
• Strong customer service and attention to detail.
• Financial acumen and ability to interpret performance data.
• Team-building and conflict-resolution abilities.
• Strategic thinking and decision-making skills.

Benefits

• PTO : 40 Hours
• Sicktime : 40 Hours