HOTEL ASSISTANT EXECUTIVE HOUSEKEEPER

Indus Hospitality Group; City of Rochester (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality group is seeking a dedicated Hotel Assistant Executive Housekeeper to manage housekeeping operations. The role involves supervising staff, ensuring cleanliness standards, and performing administrative tasks. Ideal candidates will have relevant experience and strong customer service skills.

Qualifications

• 6 months to 1 year related experience or training.
• College or technical school certificate preferred.

Responsibilities

• Assist in managing Housekeeping, Laundry, and Houseperson associates.
• Conduct opening procedures and distribute work assignments.
• Inspect guestrooms to meet cleanliness standards.

Skills

Reliability

Customer Service

Problem Solving

Education

College or Technical School Certificate

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Join to apply for the HOTEL ASSISTANT EXECUTIVE HOUSEKEEPER role at Indus Hospitality Group

Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. We offer a career, not just a job. Over the last four decades, we have grown substantially through commitment to the region and communities we serve, helping fuel regional economic development with commerce and employment. We believe success is earned, teamwork matters, hard work should be recognized, diversity celebrated, and there is always something new to learn and innovate.

Job Type

Full-time

Description

Indus Hospitality Group owns and operates more than 70 properties, mainly hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. Our team has received numerous awards, including the Dunkin' Brands Rising Star of the Year, Hilton Worldwide Lighthouse Award, and TripAdvisor Awards for Excellence.

Reports To:

Executive Housekeeper

Summary

Assist in managing the work activities of all Housekeeping, Laundry, and Houseperson associates.

Qualifications

Six months to one year of related experience and/or training; a one-year certificate from college or technical school, or equivalent experience.

Essential Duties and Responsibilities

1. Conduct opening procedures and distribute work assignments.
2. Inspect guestrooms to meet cleanliness standards and ensure proper stocking of amenities.
3. Update guestroom status in the Property Management System.
4. Inspect all public areas for cleanliness.
5. Maintain proper supply levels and organization in storage closets.
6. Log and store Lost and Found articles properly.
7. Keep hallways clear of trash and guest service equipment.
8. Perform housekeeper duties as needed.
9. Assist with food quality and sanitation standards if applicable.
10. Maintain effective departmental communication.
11. Perform administrative tasks like inventory, payroll, and purchasing.
12. Ensure cleanliness of the department and surrounding areas.
13. Check fixtures, equipment, and room conditions, report deficiencies.

Supervisory Responsibilities

Assist in supervising all associates in the Housekeeping and Laundry departments, including hiring, training, performance appraisals, and resolving issues.

Competencies

• Reliability and punctuality
• Ability to read, interpret, and communicate effectively
• Adaptability to change and managing multiple demands
• Attention to detail and safety
• Customer service and problem-solving skills
• Teamwork and integrity
• Conflict resolution and emotional intelligence
• Effective communication and feedback utilization

Requirements

Education and Experience

6 months to 1 year related experience or training; college or technical school certificate preferred.

Computer Skills

Basic knowledge of Outlook, Microsoft Excel, and Word.

Language Skills

Ability to read and interpret safety and operational manuals; communicate effectively.

Mathematical Skills

Basic arithmetic and ability to interpret data and graphs.

Reasoning Ability

Apply common sense and problem-solving skills to carry out instructions and resolve issues.

Physical Demands

Ability to lift up to 50 pounds, move, and work at heights, and perform physical tasks with or without accommodations.

Work Environment

Exposure to chemicals, dust, and moderate noise; work in public areas.

Salary

$17.00 - $19.00 per hour