Hotel Area Director of Sales

Sree Hotels, L.L.C.; Charlotte (NC); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health insurance after 3 years

Dental & vision insurance

401K matching

Job summary

SREE Hotels is seeking an experienced Area Director of Sales for our Marriott-branded properties in Concord, NC. This on-site leadership role focuses on generating top-line revenue by developing new accounts and expanding existing hotel relationships across three properties including the SpringHill Suites UNCC.

You will lead strategic sales initiatives, manage key accounts, and collaborate with General Manager and Corporate Director of Sales to meet revenue goals.

Qualifications

• Direct hotel sales experience is required.
• Direct hospitality sales experience (3-4 years minimum).
• College degree and/or equivalent sales experience required.
• Knowledge of revenue management and customer service skills.
• Fluent in computer skills (Word and Excel in business format).
• Excellent verbal and written communication skills.
• Ability to work as a team with all hotel staff.

Responsibilities

• Direct Sales: achieve productivity and activity goals by targeting accounts with appointment-oriented calls.
• Key Accounts: maximize current hotel’s key accounts and maintain close contact with clients.
• New Account: identify and pursue new accounts, conduct telemarketing and outside sales calls.
• Maintain organized file management and develop customer profiles for best service.
• Participate in associate functions, client and guest events, and community events.
• Assist with developing and maintaining the business plan with General Manager and Corporate Director of Sales.
• Qualify leads and prospects from various sources and develop relationships.
• Attend weekly sales meetings and prepare reports for management.

Skills

Direct hotel sales

Hospitality sales

Education

College degree

Tools

StayPMS

FOSSE

PEP reservation systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Hotel Area Director of Sales

Full Time Courtyard Concord, Concord, NC, US

14 days ago Requisition ID: 7336

Salary Range: $75,000.00 To $85,000.00 Annually

SREE Hotels is seeking an experienced and motivated leader to fill the Area Director of Sales position for our 3 Marriott branded properties in Concord and the SpringHill Suites UNCC.

As the Area Director of Sales, you will enjoy professional training & development, responsive corporate support, competitive pay, and an excellent benefits package that includes fully-paid health insurance after 3 years’ of service, dental & vision insurance and a matching 401K.

About SREE Hotels

As one of the fastest-growing property management groups in the Southeast, SREE Hotels LLC offers our associates unparalleled opportunities for advancement in the Hospitality Industry. The Company currently owns and operates 25 brand name hotels in popular markets like Charlotte, Raleigh, Columbia, Charleston, Cincinnati and Myrtle Beach and we are expanding. Our portfolio includes well-respected brands like Marriott, Hilton & Hyatt. Our Corporate Office is conveniently located in the beautiful Ballantyne area of Charlotte, NC with easy access to major highways and airports making travel a breeze.

For more information, visit our website at www.sree.com

PRIMARY PURPOSE:

To generate top line revenue by meeting or exceeding revenue goals by developing new accounts and growing existing hotel accounts.

RESPONSIBILITIES

• Direct Sales: Achieve productivity goal and activity goal by targeting accounts with appointment-oriented sales calls which in-line with goals established by the marketing plan and budget and management.
• Key Accounts: Maximize current hotel’s key accounts by saturating account contacts and departments. Establish and maintain close contact with key accounts through phone calls, appointments, client functions, tours, professionally written correspondence. Assess future and current needs of the client. Promptly follows-up on all customer needs in an efficient and timely manner. Negotiates guest room rates and hotel services within approved booking guidelines.
• New Account: Capture and shift business from market hotels through research, networking, and proactively telemarketing/soliciting new accounts as well as outside sales calls. Establish and maintain close contact with target accounts through phone calls, appointments, client functions, tours, professionally written correspondence. Assess future and current needs of the client. Promptly follows-up on all customer needs in an efficient and timely manner. Negotiates guest room rates and hotel services within approved booking guidelines.
• Maintains accurate, organized and current file management system in order to service client and employer in the most expedient, organized and knowledgeable manner. Develops customer profiles and maintain an effective trace system, in order to best meet client needs, resulting in superior service. Promptly follows-up on all customer needs and inquiries set by brands and management.
• Participate in associate functions, client and guest events, and community events.
• Assist with developing and maintaining the business plan with General Manager, Marketing Manager and Corporate Director of Sales.
• Qualify all leads and prospects gained from tele-prospecting, cold calls, sales blitzes and other lead sources including in-house guests.
• Participate in joint sales calls with the Corporate Director of Sales and General Manager.
• Actively participate in Revenue Management calls.
• Assist with rate and services decisions.
• Attend weekly sales meetings.
• Complete weekly and monthly sales call reports and submit to General Manager and Corporate Operation and Sales Team.
• Exhibits a positive and involved team attitude to all hotel departments and maintains open communication with all team members for the overall success of the hotel.
• Build and maintain rapport with competitor hotels, lead sources, clients and local community.
• Displays a neat, clean, and business-like appearance at all times and represents themselves as well as hotel and SREE Hotels with the highest level of integrity and professionalism.

QUALIFICATIONS

• Direct hotel sales experience is required
• Direct hospitality sales experience (3-4 years minimum)
• Experience with StayPMS, FOSSE and PEP reservation systems is preferred
• College degree and/or equivalent sales experience required.
• Requires knowledge of general sales techniques, revenue management, and customer service skills
• Fluent in basic computer skills to include Word and Excel in business format.
• Fluent in electronic communications (email).
• Ability to solve problems and make sound business decisions.
• Excellent verbal and written communication skills.
• Ability to work as team player with all levels of hotel staff.
• Excellent guest relations skills.
• Demonstrate ability to influence customers to close the deal
• Excellent judgment
• High ethical standards of conduct

JOB SETTING AND PHYSICAL DEMANDS

Employees in this position work primarily indoors. To perform the job successfully the candidate must be on-site, able to use a computer and other standard office equipment. Fluency in the English language and the ability to speak, hear, read and write are required as is the ability to work any hours/days of the week necessary to meet business requirements. Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, and operate basic office equipment. Must have own reliable transportation and possess a valid state driver's license in order to make sales calls.

Disclaimer

This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.

EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.