Hotel Area Sales Manager

Courtyard---Matthew; Matthews (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

SREE Hotels is seeking an experienced Area Sales Manager for the Courtyard Matthews in Matthews, NC. The role focuses on generating top-line revenue by developing new accounts and growing existing hotel portfolios, aligning with brand standards and corporate goals.

Responsibilities include direct sales calls, managing key accounts, new business development, and collaboration with General Manager and Sales leadership. Qualifications demand 2–3 years of hotel sales and strong communication skills.

Qualifications

• Direct hotel sales experience required (2–3 years).
• Knowledge of general sales techniques, revenue management, and customer service skills.
• Proficiency in Word and Excel in business format.

Responsibilities

• Direct sales: meet revenue goals by targeting accounts and appointments.
• Manage key accounts; maintain contacts and negotiate rates within guidelines.
• Develop new accounts through telemarketing and outside sales activity; follow up with clients.
• Maintain organized client files and profiles; develop customer profiles and tracking.
• Participate in client events, meetings, and share reports with leadership.
• Assist with developing and maintaining the hotel’s business plan with GM and Sales leadership.
• Qualify leads and participate in joint sales calls with the Corporate Director of Sales and GM.
• Support Revenue Management and Marketing calls; assist with rate decisions and events.
• Build rapport with competitors, lead sources, clients, and community.

Skills

Direct hotel sales

Sales techniques

Revenue management

Customer service

Word and Excel

Email communications

Problem solving

Verbal and written communication

Team player

Guest relations

Education

College degree or equivalent

Tools

Word

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Sales Courtyard Matthews, Matthews, NC, US

SREE Hotels is seeking an experienced and motivated Area Sales Manager at our Courtyard by Marriott , located in Matthews and our Hampton Inn by Hilton , located in Monroe.

About SREE Hotels:

As one of the fastest-growing property management groups in the Southeast, SREE Hotels LLC offers our associates unparalleled opportunities for advancement in the Hospitality Industry. The Company currently owns and operates 25 brand name hotels in popular markets like Charlotte, Raleigh, Durham, Columbia, Cincinnati and Myrtle Beach and we are expanding. Our portfolio includes well-respected brands like Marriott, Hilton and Hyatt. Our Corporate Office is conveniently located in the beautiful Ballantyne area of Charlotte, NC with easy access to major highways and airports making travel a breeze.

For more information, visit our website at sree.com

PRIMARY PURPOSE:

To generate top line revenue by meeting or exceeding revenue goals by developing new accounts and growing existing hotel accounts.

RESPONSIBILITIES

• Direct Sales: Achieve productivity goal and activity goal by targeting accounts with appointment-oriented sales calls which in-line with goals established by the marketing plan and budget and management.
• Key Accounts: Maximize current hotel’s key accounts by saturating account contacts and departments. Establish and maintain close contact with key accounts through phone calls, appointments, client functions, tours, professionally written correspondence. Assess future and current needs of the client. Promptly follows-up on all customer needs in an efficient and timely manner. Negotiates guest room rates and hotel services within approved booking guidelines.
• New Account: Capture and shift business from market hotels through research, networking, and proactively telemarketing/soliciting new accounts as well as outside sales calls. Establish and maintain close contact with target accounts through phone calls, appointments, client functions, tours, professionally written correspondence. Assess future and current needs of the client. Promptly follows-up on all customer needs in an efficient and timely manner. Negotiates guest room rates and hotel services within approved booking guidelines.
• Maintain accurate, organized and current file management system in order to service client and employer in the most expedient, organized and knowledgeable manner. Develops customer profiles and maintain an effective trace system, in order to best meet client needs, resulting in superior service. Promptly follows-up on all customer needs and inquiries set by brands and management.
• Participate in associate functions, client and guest events, and community events.
• Assist with developing and maintaining the business plan with General Manager, Marketing Manager and Corporate Director of Sales.
• Qualify all leads and prospects gained from tele-prospecting, cold calls, sales blitzes and other lead sources including in-house guests.
• Participate in joint sales calls with the Corporate Director of Sales and General Manager.
• Actively participate in Revenue Management calls.
• Actively participate in Marketing Calls
• Assist with rate and services decisions.
• Assist with servicing events.
• Attend weekly sales meetings.
• Complete weekly and monthly sales call reports and submit to General Manager and Corporate Operation and Sales Team.
• Exhibits a positive and involved team attitude to all hotel departments and maintains open communication with all team members for the overall success of the hotel.
• Build and maintain rapport with competitor hotels, lead sources, clients and local community.
• Displays a neat, clean, and business-like appearance at all times and represents themselves as well as hotel and SREE Hotels with the highest level of integrity and professionalism.

QUALIFICATIONS

• Direct hotel sales experience is required (2-3 years minimum)
• Requires knowledge of general sales techniques, revenue management, and customer service skills
• Fluent in basic computer skills to include Word and Excel in business format.
• Fluent in electronic communications (email).
• Ability to solve problems and make sound business decisions.
• Excellent verbal and written communication skills.
• Ability to work as team player with all levels of hotel staff.
• Excellent guest relations skills.
• College degree and/or equivalent sales experience required.
• Demonstrate ability to influence customers to close the deal
• Excellent judgment
• High ethical standards of conduct

JOB SETTING AND PHYSICAL DEMANDS

Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to use a computer and other standard office equipment. Fluency in the English language and the ability to speak, hear, read and write are required as is the ability to work any hours/days of the week necessary to meet business requirements. Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, and operate basic office equipment. Must have own reliable transportation and possess a valid state driver's license in order to make sales calls.

Disclaimer

This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.

EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.