Hot & Cold Technician

Tech24; Asheville (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

On-demand training

Company sponsored training

Uniforms, phone, vehicle, and gas card

Medical, vision, and dental insurance

Short-term disability

Job summary

1-2-3 Equipment Solutions is hiring a Commercial Kitchen and Refrigeration Technician to diagnose, repair, and maintain commercial kitchen and refrigeration systems. The role requires independent work, strong technical skills, and a focus on customer service across multiple sites in the Asheville area.

The technician will travel regionally, handle on-call rotations, and follow all safety policies while delivering quality service.

Qualifications

• 3–5 years of commercial kitchen repair and refrigeration experience.
• Valid driver's license and clean driving record.
• Excellent customer service and problem-solving skills.
• Able to travel regionally and work nights/weekends as needed.
• Own standard industry hand tools; EPA certification preferred.

Responsibilities

• Troubleshoot, maintain, and repair commercial kitchen and refrigeration equipment.
• Inspect equipment to ensure safe operation.
• Communicate status and delays with customers and staff.
• Complete service tickets and manage on-vehicle parts.
• Keep tools and vehicle assets maintained to Tech24 standards.
• Set a positive example and adhere to safety policies.

Skills

Customer service

Independent work

Mechanical aptitude

Problem solving

Valid driver's license

Education

EPA certification preferred

Tools

Hand tools

Job description

Commercial Kitchen and Refrigeration Technician

1-2-3 Equipment Solutions

Asheville, NC market

1-2-3 Equipment Solutions, a Tech24 Company, are a full-service commercial kitchen equipment repair company. We provide complete foodservice equipment maintenance and repair services for restaurants, QSRs, convenience stores, -retailers, coffee shops, and concessions operations; specializing in commercial cooking, refrigeration, and HVAC equipment. We are a nationwide company, headquartered in Greenville, SC with local branches located coast to -coast.

The Commercial Foodservice and Refrigeration Technician is responsible for driving a company vehicle to and from customer sites to troubleshoot, maintain and repair commercial kitchen and refrigeration equipment. To be a successful Commercial Foodservice and Refrigeration Technician, you should be able to work independently and solve problems as quickly and efficiently as possible. To excel in this position, you should have strong technical skills, be a master at trouble shooting and be an expert in customer service.

Responsibilities

• Troubleshoots and repairs commercial kitchen and refrigeration equipment.
• Inspects the commercial kitchen and refrigeration equipment and their related components to ensure safe operation.
• Communicates with customer and branch staff regarding status of repairs to ensure schedule is maintained and delays are properly communicated with customers.
• Completes service tickets according to procedures.
• Tracks truck stock to ensure needed parts are stocked on vehicle.
• Sustains service vehicle, tools, and uniforms to Tech24 standards.
• Sets a positive example for less experienced and/or new technicians by being a Company advocate.
• Follows all company policies and procedures, particularly regarding safety.

Qualifications

• Valid driver's license and acceptable driving record
• 3-5 years of commercial kitchen repair and refrigeration experience
• Superb customer service skills
• Dependable and able to work independently
• Standard computer skills
• Own industry’s standard hand tools
• Ability to travel extensively within the region
• Ability to work some nights, weekend, and holidays for on-call rotation with your department (frequency varies with department size)
• Mechanically inclined with a hunger to learn new techniques and approaches
• Universal EPA certification preferred

Benefits Include

• On demand training and full trouble shooting support.
• Company sponsored and manufacturer’s training
• Company uniforms, phone, vehicle, and gas card
• Medical, vision, and dental insurance and short-term disability plans
• Company paid long term disability and life insurance
• Paid time off and paid holidays
• 401(k) retirement savings plan with Company match and immediate vesting

Tech24 is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Identity

For more information about Tech24 and our career opportunities visit www.mytech24.com or contact us at 888-774-4950.