Hot & Cold Technician

Tech24; Charlotte (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

Company equipment provided

Paid time off

Paid holidays

Birthday off

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

Life insurance

401(k) with company match

EAP

Job summary

1-2-3 Equipment Solutions, a Tech24 Company, is seeking a Hot & Cold Technician to service and repair commercial kitchen and refrigeration equipment across the Charlotte area. You will drive a company vehicle, diagnose issues, and complete service tickets with a focus on safety and customer satisfaction.

The role requires strong troubleshooting, hands-on mechanical skills, and the ability to work independently, including after-hours on-call shifts. Travel within the region is expected.

Qualifications

• Valid driver's license and acceptable driving record.
• 3-5 years of commercial kitchen repair and refrigeration experience.
• Superb customer service skills.
• Dependable and able to work independently.
• Standard computer skills.
• Own industry’s standard hand tools.
• Ability to travel extensively within the region.
• Ability to work some nights, weekend, and holidays for on-call rotation.
• Mechanically inclined with a hunger to learn new techniques.
• Universal EPA certification preferred.

Responsibilities

• Troubleshoots and repairs commercial kitchen and refrigeration equipment.
• Inspects the kitchen and refrigeration equipment and components for safe operation.
• Communicates with customer and staff about status of repairs to maintain schedule.
• Completes service tickets according to procedures.
• Tracks truck stock to ensure needed parts are stocked.
• Sustains service vehicle, tools, and uniforms to company standards.
• Sets a positive example for less experienced technicians.
• Follows all safety policies and procedures.

Skills

Customer service

Troubleshooting

Independent work

Mechanical aptitude

Computer literacy

Education

EPA Universal Certification

Tools

Hand tools

Job description

1-2-3 Equipment Solutions - A Tech24 Company

Charlotte NC market

Up to $7,500 sign-on bonus for qualified candidates

Why Join Tech24?

At Tech24, We Invest In Our People So They Can Focus On Delivering Exceptional Service. When You Join Our Team, You Can Expect

• Weekly Pay – Reliable pay, every week
• Fully Equipped for Success – Company computer and equipment provided
• Work-Life Balance – Generous paid time off, paid holidays,and your birthday off
• Comprehensive Benefits – Medical, dental, vision, and short-term disability coverage (effective 1st of the month following your date of hire)
• Company-Paid Protection – Long-term disability and basic life insurance at no cost to you
• Retirement Planning Made Easy – 401(k) with company match and immediate vesting
• Employee Assistance Program (EAP) – Free, confidential counseling and support for you and your family, including financial and legal resources

About 1-2-3 Equipment Solutions

1-2-3 Equipment Solutions, a Tech24 Company, primarily serves restaurant and hospitality customers across Virginia and North Carolina by offering maintenance/repair and installation/replacement of HVAC, refrigeration, and hot-side kitchen equipment. The company also provides temporary cold storage solutions for planned maintenance and unplanned emergencies.

Position Summary

The Hot & Cold Technician is responsible for driving a company vehicle to and from customer sites to troubleshoot, maintain and repair commercial kitchen and refrigeration equipment. To be a successful Hot & Cold Technician, you should be able to work independently and solve problems as quickly and efficiently as possible. To excel in this position, you should have strong technical skills, be a master at trouble shooting and be an expert in customer service.

Responsibilities

• Troubleshoots and repairs commercial kitchen and refrigeration equipment.
• Inspects the commercial kitchen and refrigeration equipment and their related components to ensure safe operation.
• Communicates with customer and branch staff regarding status of repairs to ensure schedule is maintained and delays are properly communicated with customers.
• Completes service tickets according to procedures.
• Tracks truck stock to ensure needed parts are stocked on vehicle.
• Sustains service vehicle, tools, and uniforms to Tech24 standards.
• Sets a positive example for less experienced and/or new technicians by being a Company advocate.
• Follows all company policies and procedures, particularly regarding safety.

Qualifications

• Valid driver's license and acceptable driving record
• 3-5 years of commercial kitchen repair and refrigeration experience
• Superb customer service skills
• Dependable and able to work independently
• Standard computer skills
• Own industry’s standard hand tools
• Ability to travel extensively within the region
• Ability to work some nights, weekend, and holidays for on-call rotation with your department (frequency varies with department size)
• Mechanically inclined with a hunger to learn new techniques and approaches
• Universal EPA certification preferred

Tech24 is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity