Hot & Cold Technician

Tech24; Norfolk (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Equipment provided

PTO and holidays

Birthday off

Medical benefits

Dental benefits

Vision benefits

Disability insurance

Life insurance

401(k) with match

EAP

Job summary

1-2-3 Equipment Solutions, a Tech24 Company, seeks a Hot & Cold Technician to service commercial kitchen and refrigeration equipment across Virginia and North Carolina. You will troubleshoot, repair, and maintain equipment, traveling between customer sites with independence and strong customer service. A valid EPA certification is preferred and travel is extensive.

Company-provided equipment, competitive benefits, and a supportive team await the right candidate. On-call rotations may apply.

Qualifications

• Excellent customer service skills.
• Ability to work independently and troubleshoot efficiently.
• Comfort with basic computer tasks and reporting.

Responsibilities

• Troubleshoots and repairs commercial kitchen and refrigeration equipment.
• Inspects equipment and components for safe operation.
• Communicates status of repairs to customers and staff.
• Completes service tickets and manages truck stock.
• Maintains vehicle, tools, and uniforms to company standards.
• Sets a positive example for junior technicians.

Skills

Customer service

Independent work

Troubleshooting

Computer skills

Mechanical aptitude

Education

EPA certification (Universal)

Job description

1-2-3 Equipment Solutions - A Tech24 Company

Norfolk, VA market

Up to $7,500 sign-on bonus for qualified candidates

Why Join Tech24?

• Weekly Pay – Reliable pay, every week
• Fully Equipped for Success – Company computer and equipment provided
• Work-Life Balance – Generous paid time off, paid holidays,and your birthday off
• Comprehensive Benefits – Medical, dental, vision, and short-term disability coverage (effective 1stof the month following your date of hire)
• Company-Paid Protection – Long-term disability and basic life insurance at no cost to you
• Retirement Planning Made Easy – 401(k) with company match and immediate vesting
• Employee Assistance Program (EAP) – Free, confidential counseling and support for you and your family, including financial and legal resources

About 1-2-3 Equipment Solutions

1-2-3 Equipment Solutions, a Tech24 Company, primarily serves restaurant and hospitality customers across Virginia and North Carolina by offering maintenance/repair and installation/replacement of HVAC, refrigeration, and hot-side kitchen equipment. The company also provides temporary cold storage solutions for planned maintenance and unplanned emergencies.

Position Summary

The Hot & Cold Technician is responsible for driving a company vehicle to and from customer sites to troubleshoot, maintain and repair commercial kitchen and refrigeration equipment. To be a successful Hot & Cold Technician, you should be able to work independently and solve problems as quickly and efficiently as possible. To excel in this position, you should have strong technical skills, be a master at trouble shooting and be an expert in customer service.

Responsibilities

• Troubleshoots and repairs commercial kitchen and refrigeration equipment.
• Inspects the commercial kitchen and refrigeration equipment and their related components to ensure safe operation.
• Communicates with customer and branch staff regarding status of repairs to ensure schedule is maintained and delays are properly communicated with customers.
• Completes service tickets according to procedures.
• Tracks truck stock to ensure needed parts are stocked on vehicle.
• Sustains service vehicle, tools, and uniforms to Tech24 standards.
• Sets a positive example for less experienced and/or new technicians by being a Company advocate.
• Follows all company policies and procedures, particularly regarding safety.

Qualifications

• Valid driver's license and acceptable driving record
• 3-5 years of commercial kitchen repair and refrigeration experience
• Superb customer service skills
• Dependable and able to work independently
• Standard computer skills
• Own industry’s standard hand tools
• Ability to travel extensively within the region
• Ability to work some nights, weekend, and holidays for on-call rotation with your department (frequency varies with department size)
• Mechanically inclined with a hunger to learn new techniques and approaches
• Universal EPA certification preferred

Tech24 is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

For more information about Tech24 and our career opportunities visit www.mytech24.com or contact us at 888-774-4950.