Hot & Cold Technician

Tech24; Winston-Salem (NC); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Weekly pay

Equipment provided

PTO & paid holidays

Insurance (medical, dental, vision)

401(k) with company match

EAP

Job summary

Tech24’s 1-2-3 Equipment Solutions team in Winston‑Salem, NC is seeking a Hot & Cold Technician to travel to client sites and diagnose, repair, and maintain commercial kitchen and refrigeration equipment.

The ideal candidate has 3–5 years of relevant experience, strong customer service skills, and access to standard hand tools. Position requires independence, reliability, and willingness to work on-call nights and weekends in the region.

Qualifications

• 3-5 years of commercial kitchen repair and refrigeration experience.
• Excellent customer service skills.
• Able to work independently and be dependable.
• Proficient with standard computer skills.
• Own industry’s standard hand tools.
• Ability to travel extensively within the region.
• Willing to work nights, weekends, and holidays for on-call rotation.
• Mechanically inclined and eager to learn new techniques.
• Universal EPA certification preferred.

Responsibilities

• Troubleshoots and repairs commercial kitchen and refrigeration equipment.
• Inspects equipment to ensure safe operation.
• Communicates with customer and staff about status and delays.
• Completes service tickets according to procedures.
• Tracks truck stock for parts.
• Maintains service vehicle, tools, and uniforms to standards.
• Sets a positive example for junior technicians.
• Follows all safety policies and procedures.

Skills

Customer service

Independence

Computer literacy

Tools ownership

Travel flexibility

On-call availability

Mechanical aptitude

EPA certification (preferred)

Tools

Hand tools

Job description

1-2-3 Equipment Solutions- A Tech24 Company

Winston-Salem, NC market

Up to $7,500 sign-on bonus for qualified candidates

Why Join Tech24?

At Tech24, We Invest In Our People So They Can Focus On Delivering Exceptional Service. When You Join Our Team, You Can Expect

• Weekly Pay – Reliable pay, every week
• Fully Equipped for Success – Company computer and equipment provided
• Work-Life Balance – Generous paid time off, paid holidays,and your birthday off
• Comprehensive Benefits – Medical, dental, vision, and short-term disability coverage (effective 1stof the month following your date of hire)
• Company-Paid Protection – Long-term disability and basic life insurance at no cost to you
• Retirement Planning Made Easy – 401(k) with company match and immediate vesting
• Employee Assistance Program (EAP) – Free, confidential counseling and support for you and your family, including financial and legal resources

About 1-2-3 Equipment Solutions

1-2-3 Equipment Solutions, a Tech24 Company, primarily serves restaurant and hospitality customers across Virginia and North Carolina by offering maintenance/repair and installation/replacement of HVAC, refrigeration, and hot-side kitchen equipment. The company also provides temporary cold storage solutions for planned maintenance and unplanned emergencies.

Position Summary

The Hot & Cold Technician is responsible for driving a company vehicle to and from customer sites to troubleshoot, maintain and repair commercial kitchen and refrigeration equipment. To be a successful Hot & Cold Technician, you should be able to work independently and solve problems as quickly and efficiently as possible. To excel in this position, you should have strong technical skills, be a master at trouble shooting and be an expert in customer service.

Responsibilities

• Troubleshoots and repairs commercial kitchen and refrigeration equipment.
• Inspects the commercial kitchen and refrigeration equipment and their related components to ensure safe operation.
• Communicates with customer and branch staff regarding status of repairs to ensure schedule is maintained and delays are properly communicated with customers.
• Completes service tickets according to procedures.
• Tracks truck stock to ensure needed parts are stocked on vehicle.
• Sustains service vehicle, tools, and uniforms to Tech24 standards.
• Sets a positive example for less experienced and/or new technicians by being a Company advocate.
• Follows all company policies and procedures, particularly regarding safety.

Qualifications

• Valid driver's license and acceptable driving record
• 3-5 years of commercial kitchen repair and refrigeration experience
• Superb customer service skills
• Dependable and able to work independently
• Standard computer skills
• Own industry’s standard hand tools
• Ability to travel extensively within the region
• Ability to work some nights, weekend, and holidays for on-call rotation with your department (frequency varies with department size)
• Mechanically inclined with a hunger to learn new techniques and approaches
• Universal EPA certification preferred

Tech24 is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

For more information about Tech24 and our career opportunities visit www.mytech24.com or contact us at 888-774-4950.