Hostperson - Morton's

Golden Nugget Las Vegas; Biloxi (MS); On-site; USD 13,638 - 19,424; Full time

Job summary

Golden Nugget Las Vegas is seeking a Host to be the friendly first touch for guests in our restaurant. You will greet guests, guide them to tables, present menus, and answer questions to ensure a positive first impression.

This role emphasizes guest service, multitasking during busy periods, and teamwork with servers and managers. The position requires clear English communication, ability to handle inquiries, and a commitment to following all restaurant policies.

Qualifications

• 1 year of restaurant experience preferred.
• Ability to multitask in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Fluent in reading and writing English.

Responsibilities

• Greet and welcome guests as they arrive at the restaurant with a genuine smile and positive attitude
• Engage with guests, anticipate their needs, and respond promptly to inquiries or concerns
• Maintain knowledge of the menu, daily specials, and promotions to provide accurate information
• Handle guest complaints professionally or escalate to the manager when necessary
• Assist with running food, delivering and refilling guests' drinks
• Guide guests to tables and present menus

Skills

Interpersonal skills

Communication skills

Organizational skills

Positive attitude

Team player

Multitasking

English proficiency

Job description

Overview

A Host is the first point of contact for guests and is responsible for presenting exceptional customer service to ensure the guests' first impression of the restaurant is a positive one.

Responsibilities

• Greet and welcome guests as they arrive at the restaurant with a genuine smile and positive attitude
• Engage with guests, anticipate their needs, and respond promptly to any inquiries or concerns
• Maintain knowledge of the menu, daily specials, and restaurant promotions to provide accurate information to guests
• Handle guest complaints or issues professionally or bring them to the manager when necessary
• Assist with running food, delivering and/or refilling guests' drinks
• Guide guests to their tables and present them with menus
• Take to-go orders over the phone and in person
• Engage with guests to ensure they're happy with food and service
• Refill drinks and clear plates as needed during guest's dining experience
• Provide great customer service
• Provide highchairs and other requested items to the guest
• Responsibilities include complying with all federal and state laws, including the FLSA tip regulations regarding tip reporting, sharing, and minimum wage requirements

Qualifications

• 1 year of restaurant experience preferred
• Organizational skills
• Exceptional interpersonal and communication skills
• Positive attitude
• Work well in a team environment
• Ability to multitask
• Availability on weekdays, weekends, nights, mornings, and holidays
• Must be able to read and write in English and handle math calculations

Posted Salary Range

USD $12.00 - USD $12.00 /Hr.

Tipped Position

This position does not earn tips