Host

Shell Shack Mesquite; Mesquite (TX); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Employee meal discounts

Flexible scheduling

Opportunities for advancement

Job summary

Shell Shack Mesquite is hiring a Host/Hostess to provide a warm welcome to guests and manage their dining experience. Responsibilities include greeting guests, managing reservations, and ensuring a smooth flow within the restaurant.

The ideal candidate will possess excellent communication skills and a professional demeanor, thriving in a fast-paced environment. Benefits include competitive wages and meal discounts, along with opportunities for advancement.

Qualifications

• Previous experience as a host/hostess or in customer service is preferred.
• Excellent verbal communication skills and interpersonal abilities.
• Strong organizational skills and attention to detail are required.

Responsibilities

• Greet guests warmly to create a positive first impression.
• Manage reservations and seating arrangements efficiently.
• Maintain cleanliness and order in the host stand and waiting areas.

Skills

Customer service experience

Communication skills

Organizational skills

Job description

Summary

We are seeking a warm, welcoming, and organized Host/Hostess to be the first point of contact for our guests. The Host/Hostess is responsible for greeting guests, managing reservations, and ensuring a smooth and positive guest experience from arrival to departure.

Key Responsibilities

• Greet guests as they arrive and provide a friendly, welcoming first impression.
• Manage reservations and waitlists efficiently using the reservation system or seating chart.
• Escort guests to their tables and present menus.
• Maintain cleanliness and organization of the host stand, entrance, and waiting areas.
• Communicate accurately with servers and managers regarding guest needs and table availability.
• Answer phone calls, take reservations, and provide restaurant information as needed.
• Assist with special requests such as seating arrangements or guest accommodations.
• Monitor dining room flow and coordinate seating to maximize efficiency.
• Support team members by assisting with service tasks when needed.

Qualifications

• Previous host/hostess or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Professional, polished appearance and demeanor.
• Ability to remain calm and composed in a fast-paced environment.
• Strong organizational skills and attention to detail.

Physical Requirements

• Ability to stand and walk for extended periods of time.
• Ability to occasionally lift up to 20 lbs.
• Comfortable working in a fast-paced, high-volume environment.

Benefits

• Competitive hourly wage
• Employee meal discounts
• Flexible scheduling
• Opportunities for advancement into other roles

Compensation: Minimum Wage