Host - The Thoroughbred Club

BHC; Charleston (SC); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

The Thoroughbred Club at The Charleston Place is seeking a Host who warmly welcomes guests and sets a positive tone for the dining experience. You will manage reservations, seating, and waitlists while coordinating with the serving team to ensure seamless service.

Ideal candidates have a high school diploma, basic computer and POS skills, and strong communication abilities. Prior hospitality experience is preferred to describe menu items and upsell house specialties, with a focus on guest

Qualifications

• High school diploma or equivalent.
• Hospitality or food & beverage experience preferred.
• Must speak/read/write the primary language used with guests and colleagues.
• Basic computer skills and knowledge of POS systems.

Responsabilités

• Greet guests warmly and guide them to seating.
• Escort guests and present menus for a smooth welcome.
• Manage reservations and waitlists, update guests on wait times.
• Maintain a clean, organized host station and entrance area.
• Describe menu items and prices, using suggestive selling when appropriate.

Connaissances

Communication

POS knowledge

Menu knowledge

Suggestive selling

Customer service

Formation

High school diploma

Outils

POS system

Description du poste

Host - The Thoroughbred Club### Host - The Thoroughbred ClubApply: The Charleston Place: Full time: Posted Today: R-103396The Primary role of the Host at The Thoroughbred Club is to be responsible welcoming guest warmly and ensuring they have a positive start to their dining experience. The Host manages reservations, seating arrangements, and waitlist and communicates effectively with the serving team to provide seamless service. Exceptional organizational and customer service skills are key to creating a memorable dining experience for all guests.**DUTIES & RESPONSIBILITIES:*** Greet guests warmly as they enter the restaurant and assess their seating preferences.* Escort guests to their table and present menus, ensuring a smooth and welcoming experience.* Communicate wait times to guests when necessary and keep them updated while they wait.* In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions.* Manage reservations and maintain an organized seating chart to maximize table turnover and efficiency.* Use the reservation or waitlist system to assign tables based on reservations, guest preferences, and server sections.* Update the waitlist and communicate with guests, ensuring prompt seating as tables become available.* Maintain cleanliness and organization in the host station and entrance area.* Ensure menus are clean and presentable, replacing any damaged menus as needed.**REQUIRED SKILLS & EXPERIENCE:*** High school diploma or equivalent.* Prior hospitality and/ or food & beverage experience preferred.* Must be able to speak, read, write and understand the primary language(s) used in communication with guests, suppliers, and colleagues.* Must be able to read and write to facilitate the communication process.* Requires good communication skills, both verbal and written.* Must possess basic computer skills. Must have complete knowledge of POS system.* Knowledge of the appropriate table settings and service ware.* Ability to describe all menu items, prices and methods of preparation. And to use suggestive selling techniques to encourage the guests to choose items that are house specialties.* Must have complete knowledge of products and specifications that is outlined in the dinner menu.**PHYSICAL REQUIREMENTS:**The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job:* Must be able to lift equipment, supplies, etc. of at least 30 lbs. on a regular and continuing basis.* Must be able to stand and exert well-paced mobility for 8 hours in length.* Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.* Vision occurs continuously with the most common visual functions being those of near vision and depth perception.*Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.*\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_*BHC* *is an equal employment opportunity employer.* *Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify.*