Guest Room Dining Server Overnight

Beemok Hospitality Holdings LLC; United States; On-site; USD 19,000 - 28,000; Full time

Job summary

Beemok Hospitality Holdings LLC in Charleston is seeking a Guest Room Dining Server to ensure quick, professional room service aligned with hotel standards. You will prepare trays, deliver orders, and maintain clean service areas.

The role requires clear communication, basic computer and POS skills, ability to lift up to 30 lbs, and prior hospitality experience; high school diploma preferred. The team offers stable hours and an equal opportunity environment.

Qualifications

• High school diploma or equivalent is required.
• Strong communication, reading and writing skills for guest interactions.
• Basic computer literacy and familiarity with POS systems are required.
• Knowledge of table settings and service ware is preferred.

Responsibilities

• Follow steps of service to prepare, deliver, and serve orders.
• Prepare in-room dining trays or carts to be visually appealing.
• Deliver food promptly to guest rooms and assist with accompaniments.
• Clear trays and maintain cleanliness of room service areas.
• Adhere to sanitation standards and restock service items as needed.

Skills

Communication skills

Reading writing

POS system

Computer basics

Menu knowledge

Education

High school diploma or equivalent

Tools

POS system

Computer skills

Job description

The Primary role of the Guest Room Dining Server is to adhere to hotel specifications and standards in maintaining the highest standards possible for guests by ensuring quick, efficient, and professional Room Service. While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.

Duties/ Responsibilities

• Understand completely all programs, procedures, standards, specifications, guidelines and training programs.
• Consistently follow steps of service in preparing, delivering, and servicing orders.
• Prepare in-room dining trays or carts, ensuring all items are complete, clean, and visually appealing.
• Deliver food and beverages promptly to guest rooms, following the established room service standards.
• Set up trays, carts, or tables as per guest preference, ensuring a welcoming presentation and providing any necessary accompaniments or condiments.
• Collect used trays, carts, or dishes promptly from guest rooms, hallways, or service areas.
• Maintain cleanliness and order in designated room service stations and storage areas.
• Follow hotel sanitation standards for food and beverage items and practice safe food handling.
• Restock service items and maintain adequate supplies of trays, condiments, utensils, and other necessities.

Required Skills / Abilities

• Must be able to speak, read, write and understand the primary language(s) used in communication with guests, suppliers, and colleagues.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Must possess basic computer skills.
• Must have complete knowledge of POS system.
• Knowledge of the appropriate table settings and service ware.
• Ability to describe all menu items, prices and methods of preparation. And to use suggestive selling techniques to encourage the guests to choose items that are house specialties.
• Must have complete knowledge of products and specifications that is outlined in the dinner menu.

Education and Experience

High school diploma or equivalent. Prior hospitality and/ or food & beverage experience preferred

Physical Requirements

The physical demands described here are representative of those that must be met by a Server to successfully perform the essential functions of this job. Must be able to lift equipment, supplies, etc. of at least 30 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 75 lbs. frequently. Must be able to stand and exert well-paced mobility for 8 hours in length. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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BHCis an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify.

A career at BHC is an opportunity to grow, innovate, and make a lasting impact. Here, we cultivate a culture where excellence and integrity thrive, and where each team member’s potential is nurtured in a dynamic, supportive environment. Your talents are recognized. Your ambitions are encouraged. Your work truly matters. Join us and discover where your journey at BHC can take you.

Beemok Hospitality Collection (BHC) is a purpose-driven portfolio of hotels, restaurants, and cultural landmarks in Charleston. Founded in 2021, BHC is guided by the belief that hospitality is at its finest when it creates enduring, meaningful connections. The journey began with the revitalization of The Charleston Place and has since grown to include Sorelle, The Riviera Theater, Credit One Stadium, American Gardens, and the upcoming waterfront hotel, The Cooper. Each property reflects BHC’s vision of hospitality as a way to connect people, celebrate culture, and carry Charleston forward.