Host – The Rustic Galleria

The Rustic; United States; On-site; USD 17,000 - 28,000; Full time

Job summary

The Rustic is seeking a friendly Host to be the first point of contact for guests, greeting arrivals and guiding them to dining and bar areas. You will manage wait times, assist with to-go orders, and ensure guests have an exceptional dining experience from arrival to departure.

Ideal candidates possess strong communication skills, good organizational abilities, and a welcoming demeanor to help create remarkable memories for guests at our venue.

Qualifications

• Understanding of restaurant etiquette.
• Familiarity with health and safety regulations.
• Excellent communication skills via phone and in person.
• Strong organizational skills to monitor dining and bar seating.
• Good physical condition to walk and stand during shift.
• Certified in TABC and Food Handler regulations.

Responsibilities

• Welcome guests to the venue.
• Provide accurate wait times and monitor waiting lists.
• Escort guests to assigned dining or bar areas.
• Provide menus and announce Waiter/Waitress's name.
• Greet customers upon departure and thank them for joining us.
• Maintain a clean host reception area.
• Cater to guests who require extra attention, e.g., children or elderly.
• Answer incoming calls and address customer queries.
• Assist with To-go orders.

Skills

Etiquette knowledge

Health & safety regs

Communication skills

Seating coordination

Physical stamina

TABC/Food Handler certification

Job description

Job Details

We are looking for a Host to join our team and be the first point of contact for our guests Host responsibilities include greeting guests providing accurate wait times and escorting guests to the dining and bar areas For this role you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure Ultimately you will ensure we provide excellent customer service and Create Remarkable Memories for our guests

Responsibilities

• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Escort guests to assigned dining or bar areas
• Provide menus and announce WaiterWaitresss name
• Greet customers upon their departure thanking them for joining us
• Maintain a clean host reception area
• Cater to guests who require extra attention eg children elderly
• Answer incoming calls and address customers queries
• Assist with Togo Orders

Qualifications

• Understanding of restaurant etiquette
• Familiarity with health and safety regulations
• Excellent communication skills via phone and in person
• Strong organizational skills with the ability to monitor the entire dining and bar area for available Seating
• Good physical condition to walk and stand during an entire shift
• Comply with all food and beverage regulations TABC Certified and Food Handler Certified wwwlearn2servecom