Host / Takeout Cashier

Mister 01 Extraordinary Pizza; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Mister O1 Extraordinary Pizza in Charlotte, NC seeks a friendly Host to provide a welcoming and efficient dining experience. You will greet guests, manage waitlists, seat parties, and inform guests about specials while collaborating with the team to ensure smooth service.

Ideal candidates are attentive, people‑oriented, and capable of maintaining clean, organized front-of-house areas. A strong customer service orientation helps guests feel valued and eager to return.

Qualifications

• Greet guests warmly and seat them.
• Manage waitlist and seating efficiently.
• Inform guests about specials and experiences.
• Maintain cleanliness and direct guests to facilities.

Responsibilities

• Welcome and warmly greet guests upon arrival and guide to tables or waiting areas.
• Seat guests at appropriate tables keeping the rotation and waitlist in mind.
• Inform guests who will be serving them and communicate any special requests to the team.
• Inform guests of Mister O1 specialties and features; maintain high cleanliness standards.
• Direct guests to waiting areas or restrooms and assist with transitions when needed.
• Thank guests as they depart and invite them to return.

Skills

Guest greeting

Table seating

Waitlist management

Menu knowledge

Team communication

Facilities check

Guest farewell

Customer service

Job description

Making sure your guests receive an EXTRAORDINARY experience will be the most important part of your job as a Host at MISTER O1. The Host will provide friendly, responsive service to create an exceptional dining experience for all of our guests, by welcoming and warmly greeting guests with a smile and eye contact upon arrival. It is imperative to seat our guests in a timely manner and at a table that best serves their needs.You will be expected to always meet Mister O1 SOP´s (standard operating procedures) for welcoming and greeting, helping guests to their seats, answering questions about Mister O1 and following proper cleanliness and hygiene procedures. Always be ready and ensure that your guest receives a Mister O1 EXTRAORDINARY experience!

At MISTER O1, we are expected to fulfill our responsibilities in order to complete our main goal: provide an EXTRAORDINARY experience to our guests. As part of the team at Mister O1, we smile, work smart as a team and collaborate with each other; to deliver our guests the extraordinary experience that makes us Michelin Recommended.

Host Position Requirements

• Promote, work, and act in a manner consistent with the mission of Mister O1 Extraordinary Pizza.

• Warmly and graciously greet all guests and seat them at tables or in waiting areas.

• Greet the guest before they greet you and open the front door for guests entering or leaving the restaurant when possible.

• Inform guests who will be serving them

• Manage waitlist

• Assign guests to tables suitable for their needs and according to rotation

• Maintain contact with management and serving staff, and guests to ensure that dining details are handled properly, and customers' concerns are addressed

• Inform guests of establishment specialties and features.

• Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.

• Direct guests to waiting areas/Restrooms

• Relay messages to servers regarding birthdays or special occasions

• Thank guests as they leave and invite them to return