Guest Experience Host & Takeout Cashier

Mister 01 Extraordinary Pizza | Charlotte

Charlotte (NC)

On-site

USD 19,000 - 25,000

Full time

8 days ago

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Job summary

MISTER O1 Extraordinary Pizza in Charlotte, NC is seeking a Host to deliver an EXTRAORDINARY dining experience. You will warmly greet guests, seat them timely, and guide them to appropriate tables while coordinating with the front-of-house team to ensure smooth service.

You’ll manage the waitlist, inform guests of specials, and help maintain clean, welcoming restrooms, always aiming to exceed guest expectations.

Qualifications

Greeting guests warmly and professionally.
Seating guests promptly and according to needs.
Managing waitlists and communicating wait times.
Coordinating with team to ensure smooth dining flow.
Informing guests about specials and features.
Maintaining cleanliness and ensuring restrooms are stocked.

Responsibilities

Promote, work, and act in a manner consistent with the mission of Mister O1 Extraordinary Pizza.
Warmly and graciously greet all guests and seat them at tables or in waiting areas.
Greet the guest before they greet you and open the front door for guests entering or leaving the restaurant when possible.
Inform guests who will be serving them
Manage waitlist
Assign guests to tables suitable for their needs and according to rotation
Maintain contact with management and serving staff, and guests to ensure that dining details are handled properly, and customers' concerns are addressed
Inform guests of establishment specialties and features.
Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
Direct guests to waiting areas/Restrooms
Relay messages to servers regarding birthdays or special occasions
Thank guests as they leave and invite them to return