Host - Sports & Social Atlanta

Xfinity Live!; Atlanta (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Sports & Social Atlanta is hiring a Host to greet and seat guests, answer phones, and help manage reservations in Smyrna, GA. The role emphasizes delivering a welcoming, upbeat guest experience and coordinating seating for efficient service across a two-level venue.

Candidates should have at least one year of customer service or hosting experience, fluent English, strong communication, and comfort with seating charts and basic math. Evening and weekend availability may be required.

Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

Responsibilities

• Answers the phones and taking messages/reservations.
• Maintaining an accurate wait when necessary.
• Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Coordinate seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• Anticipate needs of scheduled special parties.

Skills

Customer service

Hosting

Fluent English

Seating charts

Reading & writing

Basic math

Evening/weekend shifts

Job description

Sports & Social Atlanta
2675 Cobb Pkwy SE
Smyrna, GA 30339, USA

Description

Sports & Social is a one-of-a-kind sports bar, gaming parlor, and social lounge in Atlanta. This two-level space features a 30-foot diagonal high-definition LED TV showcasing the top sports watching events year round equipped with skeeball, table tennis, shuffle puck, air hockey and a golf simulator. Sports & Social serves an eclectic menu perfect for sharing, cold beer, and a well-appointed cocktail menu. Combining the traditional elements of a sports tavern with classic interactive games, Sports & Social is the perfect destination for groups, professionals and all those whose competitive spirit thrives.

Host Responsibilities include, but are not limited to:

• Answers the phones and taking messages/reservations.
• Maintaining an accurate wait when necessary.
• Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Coordinate seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• Anticipate needs of scheduled special parties.

Host Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

The Host position requires the ability to perform the following:

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 50 pounds.
• Handling objects (including food and utensils), products, speaking over and operating phones.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.