Host - Snow City Cafe

Locally Grown Restaurants; Anchorage (AK); Presencial; USD 16.000 - 23.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, and Vision insurance

401(k) with employer matching up to 4%

Dining discounts at sister restaurants

Descripción de la vacante

Snow City Café in Anchorage is seeking a friendly Host to greet guests, quote wait times, seat guests, and manage reservations. This part-time weekend position pays $14 hourly plus tips and requires excellent customer service.

You will maintain a clean host stand, handle to-go orders, answer phones, and coordinate with servers while ensuring guests feel welcome from arrival to seating.

Formación

• Must be at least 16 years of age.
• Must be able to communicate, write, and understand English.
• Must have strong cash handling skills and have the ability to operate a cash register and POS system.
• Must have a current Municipality of Anchorage Food Worker Card.

Responsabilidades

• Greet guests warmly and manage seating and reservations.
• Quote wait times and keep guests informed of progress.
• Take to-go orders in person and over the phone.
• Answer guest inquiries and provide exemplary customer service.
• Maintain a neat, stocked host stand and assist with opening/closing duties.
• Coordinate with servers and staff to ensure a smooth dining room operation.
• Handle phone calls promptly and professionally.

Conocimientos

English communication

Cash handling

Herramientas

POS system

Descripción del empleo

Basic duties are to greet guests in a warm and open manner as they arrive, quote wait times if necessary, seat guests, take reservations, take to-go orders in person and over the phone, and answer any guest inquiries. Hosts are the guests’ first point of contact in the restaurant and they are expected to provide exemplary customer service at all times.

Host - Snow City Café

(Part-Time & Weekend Availability)

$14 hourly + tips

Operations

• Knows all table numbers, seat position points, and server sections
• Works with other staff to ensure the dining room is clean and organized at all times. Is constantly pre-bussing, picking up trash from the floor, straightening tables and chairs, etc. as needed
• Greets every guest right away with eye contact and a smile
• Completes all opening, ongoing, and closing side work
• Is timely in all aspects of service; the greeting, getting guests seated, and letting them know who their server will be
• Accurately quotes wait times when there is a waitlist for tables and keeps guests updated and informed of progress
• Must have in-depth knowledge of all menu items and potential allergens
• Keeps the host stand neat and properly stocked with copies, menus, writing utensils, etc. before, during, and at the end of their shift
• Inspects and cleans all menus and removes any paper menus from service that are stained or damaged
• Performs restroom checks to make sure they are clean (no overflowing garbage cans) and stocked with paper towels, toilet paper, and soap
• Keeps the table map updated with correct seat times
• Assists with clearing tables as needed
• Answer the phone promptly in a pleasant and informative manner
• Other Duties
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Other Qualifications

• Must be at least 16 years of age
• Must be able to communicate, write, and understand English
• Must have strong cash handling skills and have the ability to operate a cash register and POS system
• Must have a current Municipality of Anchorage Food Worker Card

Available Benefits

• Medical, Dental, and Vision insurance
• Flexible Spending Account (medical and childcare accounts available)
• Accrued sick leave with pay, converts to PTO after 1 year
• 401(k) with employer matching up to 4%
• Dining discounts at our sister restaurants (Snow City Cafe, Spenard Roadhouse, South Restaurant + Coffeehouse, Crush Bistro)