Host - Snow City Cafe

Locally Grown Restaurants; Anchorage (AK); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible Spending Account (medical and

childcare accounts available)

Sick leave with PTO after 1 year

401(k) with employer matching up to 4%

Dining discounts at sister restaurants

Job summary

Snow City Café in Anchorage seeks a friendly Host to join on a part-time basis with weekend availability. You will greet guests, seat them, quote wait times, take reservations, and handle to-go orders while delivering outstanding customer service.

Responsibilities include maintaining a clean host area, updating wait times with accuracy, knowing menu items and allergens, and answering phones promptly. Training provided, with dining discounts and shift flexibility.

Qualifications

• Must be at least 16 years of age
• Must communicate, write, and understand English
• Must have strong cash handling and be able to operate a cash register and POS
• Must have Municipality of Anchorage Food Worker Card

Responsibilities

• Greet guests with eye contact and a smile
• Seat guests and quote wait times
• Take reservations and to-go orders
• Answer guest inquiries
• Maintain clean and organized dining area
• Pre-buss and restock host stand
• Assist with clearing tables
• Answer the phone promptly
• Know menu items and potential allergens
• Keep host stand stocked with menus and supplies
• Perform opening/closing side work
• Duties may change at any time

Skills

Customer service

English proficiency

Cash handling

Written communication

Tools

POS system

Cash register

Job description

Host - Snow City Café

(Part-Time & Weekend Availability)

$14 hourly + tips

Summary/Objective

Basic duties are to greet guests in a warm and open manner as they arrive, quote wait times if necessary, seat guests, take reservations, take to-go orders in person and over the phone, and answer any guest inquiries. Hosts are the guests’ first point of contact in the restaurant and they are expected to provide exemplary customer service at all times.

Operations

• Knows all table numbers, seat position points, and server sections
• Works with other staff to ensure the dining room is clean and organized at all times. Is constantly pre-bussing, picking up trash from the floor, straightening tables and chairs, etc. as needed
• Greets every guest right away with eye contact and a smile
• Completes all opening, ongoing, and closing side work
• Is timely in all aspects of service; the greeting, getting guests seated, and letting them know who their server will be
• Accurately quotes wait times when there is a waitlist for tables and keeps guests updated and informed of progress
• Must have in-depth knowledge of all menu items and potential allergens
• Keeps the host stand neat and properly stocked with copies, menus, writing utensils, etc. before, during, and at the end of their shift
• Inspects and cleans all menus and removes any paper menus from service that are stained or damaged
• Performs restroom checks to make sure they are clean (no overflowing garbage cans) and stocked with paper towels, toilet paper, and soap
• Keeps the table map updated with correct seat times
• Assists with clearing tables as needed
• Answer the phone promptly in a pleasant and informative manner
• Other Duties
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Other Qualifications

• Must be at least 16 years of age
• Must be able to communicate, write, and understand English
• Must have strong cash handling skills and have the ability to operate a cash register and POS system
• Must have a current Municipality of Anchorage Food Worker Card
• Medical, Dental, and Vision insurance
• Flexible Spending Account (medical and childcare accounts available)
• Accrued sick leave with pay, converts to PTO after 1 year
• 401(k) with employer matching up to 4%
• Dining discounts at our sister restaurants (Snow City Cafe, Spenard Roadhouse, South Restaurant + Coffeehouse, Crush Bistro)