Join to apply for the Host/Server Assistant role at Out West Restaurant Group.
Come join the Outback family as a Host/Server Assistant, where you will make each Guest's day better with friendly, prompt, and attentive service. Your authentic personality and attention to detail will help create an incredible experience for all our Guests.
Perks & Benefits
- Health, Dental, Vision, PTO, Life Insurance, Meal Compensation Benefits (when eligible).
- Closed Thanksgiving & Christmas Day to spend the day with family & friends.
Responsibilities
- Make a memorable first and last impression.
- Greet incoming and departing Guests in a welcoming manner. Seat guests in dining and bar areas, ensuring a smooth handoff to service staff.
- Coordinate the wait and seat Guests with a sense of urgency.
- Maintain a friendly demeanor and engage in genuine conversations with Guests.
- Have a general knowledge of the food and drink menu, and be able to recommend and upsell products.
- Answer the phone promptly and professionally, directing calls as needed.
- Assist throughout the restaurant, including bussing tables, delivering food and beverages, and helping guests. Teamwork is essential.
- Lead the lobby experience following Outback hospitality standards.
- Adhere to food safety, cleanliness, and sanitation standards during the shift.
Minimum Requirements
- Ability to lift/move up to 30 lbs.; work in hot and cold environments.
- Ability to walk, stand, or bend for extended periods.
- For California positions: Responsible Beverage Service Certification required (can be obtained during training or within 60 days of start).