Host/Retail Associate

Lavidahospitality; Middletown (DE); On-site; Full time

Job summary

An established industry player is seeking a Host/Retail Associate to join their vibrant team at Crooked Hammock Brewery. This entry-level role is perfect for those who thrive in a lively environment and enjoy making guests feel at home. You will be the first point of contact, setting the tone for a memorable experience while managing guest flow and assisting with retail sales. With a focus on hospitality, you’ll help create unforgettable moments and ensure every guest leaves with a smile. If you have a passion for service and a fun-loving spirit, this opportunity is your chance to shine in a dynamic setting!

Benefits

Unlimited growth potential

Travel opportunities

Team events & outings

Local lifestyle perks

Professional leadership development

Food, beverage & retail discounts

Paid time off for full-time employees

Celebrate Wellness program

Qualifications

• Must be at least 18 years of age and eligible to work in the US.
• Strong customer service skills and a friendly personality are essential.

Responsibilities

• Welcome guests with genuine hospitality and manage seating flow.
• Assist guests with retail purchases and maintain clean areas.
• Promote loyalty programs and handle transactions accurately.

Skills

Customer Service

Communication Skills

Attention to Detail

Organizational Skills

Basic Math Skills

Education

High School Diploma or equivalent

Job description

Join to apply for the Host/Retail Associate role at La Vida Hospitality

Host/Retail Associate (Arrivals Team) - Crooked Hammock Brewery

Summary of Position: How would you like to work in a place where the beer flows, the good vibes are endless, and the backyard hangs never stop? If that sounds like your kind of scene, Crooked Hammock Brewery has the perfect spot for you! As a Host/Retail Associate (Arrivals Team Member), you’re the first face our guests see when they step into our backyard escape. Your job? Set the tone for a fun and laid-back experience, whether by greeting guests with a warm smile, managing seating flow, assisting with retail sales, or offering recommendations that make their visit unforgettable. If you love hospitality, enjoy a fast-paced environment, and get a kick out of making people feel at home, we’d love to have you on board! Apply now and help us create backyard memories, one guest at a time. Must Enjoy the Ride!

Duties & Responsibilities:

• Welcome guests with genuine hospitality, eye contact, and a relaxed, upbeat energy.
• Manage the flow of guests, communicate seating availability, and keep the vibes smooth.
• Make sure every guest feels comfortable and taken care of from the moment they arrive until they leave.
• Relay guest needs, seating preferences, and special requests to the team.
• Keep guest areas clean, including resetting tables and keeping the flow of service seamless.
• Send guests off with a friendly farewell and an invitation to return.
• Assist guests with retail purchases—help them pick the perfect Crooked Hammock gear or a six-pack to-go!
• Keep retail areas stocked, organized, and visually appealing.
• Stay up to date on Crooked Hammock beers, brand events, and promotions.
• Promote our loyalty programs and special offers.
• Handle transactions with accuracy and keep the cash register flowing smoothly.
• Maintain a professional yet fun attitude that embodies the Crooked Hammock spirit.
• Keep an eye out for any security concerns and communicate with the team as needed.
• Work as part of an energetic team to create a seamless and enjoyable experience for guests.
• Be a true brand ambassador—make decisions that reflect the heart and soul of Crooked Hammock Brewery!

Qualifications:

• Must be at least 18 years of age.
• Reliable transportation to and from work.
• Eligibility to work in the United States.
• A natural ability to make people feel welcome and comfortable.
• Strong customer service and communication skills.
• A friendly, energetic, and fun personality with a love for hospitality.
• Ability to stand for long periods (up to 8 hours) in a fast-paced environment.
• Basic math skills and experience handling transactions (or a willingness to learn).
• Attention to detail and organizational skills.
• Ability to lift up to 50 pounds.
• Flexibility of schedule to assume responsibilities as needed; ability to balance personal and professional life.

Compensation: This position pays $10/hour + tips and offers awesome employee perks. La Vida Hospitality Group offers unique lifestyle-based benefits geared towards doing what we do best - Enjoying the Ride & Celebrating our Tribe!

• Unlimited growth potential with salaried management opportunities.
• Travel opportunities.
• Team events & outings.
• Local lifestyle perks like paddleboarding & kayaking discounts.
• Professional leadership development and continuous coaching, training, and mentorship.
• Food, beverage & retail discounts.
• Benefits for salaried team and paid time off for full-time hourly employees.
• Celebrate Wellness program dedicated to supporting employee wellness.

...and tons more! We're firm believers in working & playing hard and we want to find people who share that same passion with us, so if that sounds like your kind of vibe, apply to join our team today!

Seniority level

Entry level

Employment type

Full-time

Job function

Design, Art/Creative, and Information Technology

Industries

Hospitality