Host(ess)/Service Assistant

Dewey's Pizza; Westwood (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant dining experience at a forward-thinking restaurant where your role as a Service Assistant is crucial. In this position, you will warmly welcome guests and guide them through the menu, ensuring their dining experience is exceptional. Your ability to anticipate guest needs and deliver with urgency will create positive interactions that make guests feel valued. This role is perfect for individuals who thrive in a fast-paced environment, love teamwork, and are eager to learn and grow within the hospitality industry. If you have a passion for service and enjoy making people feel good, this opportunity is for you.

Qualifications

• Strong customer service skills and ability to work in a fast-paced environment.
• Knowledge of the menu and ability to assist guests effectively.

Responsibilities

• Welcoming guests, taking orders, and ensuring guest satisfaction.
• Delivering food and drinks while maintaining order accuracy.

Skills

Customer Service

Menu Knowledge

Teamwork

Initiative

Sanitation Practices

Job description

Description

Responsibilities:

Responsible for welcoming guests to the restaurant, assisting guests by guiding them through the menu, taking food and drink orders, delivering food and drinks, ensuring order accuracy and ensuring guest satisfaction throughout their visit.

How you make people feel:

The Service Assistant position takes care of guests with warmth and hospitality. Each interaction, guided by our Purpose and Values, is a positive touchpoint that makes guests feel good that they have selected Dewey’s as their dining option.

Behaviors We Value:

1. Moves with urgency
2. Knows how to shift gears
3. Really knows the menu
4. Is a great teammate
5. Takes initiative
6. Has a great attitude
7. Asks what’s next
8. Anticipates the needs of our guests
9. Is “always” learning
10. Is accountable, doesn’t make excuses
11. Practices excellent sanitation and cleanliness