Host(ess)/Service Assistant

Dewey's Pizza; Cincinnati (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in the dining sector is seeking a dedicated Service Assistant to create memorable experiences for guests. In this role, you will be the face of the restaurant, responsible for welcoming guests, guiding them through the menu, and ensuring their needs are met with warmth and hospitality. Your ability to anticipate guest needs and provide exceptional service will contribute to a positive dining atmosphere. Join a vibrant team that values initiative, teamwork, and a great attitude, and be part of a company that prides itself on making every visit special for its guests.

Qualifications

• Strong guest service skills are essential for ensuring guest satisfaction.
• Knowledge of the menu is crucial for assisting guests effectively.

Responsibilities

• Welcome guests and guide them through the menu.
• Take food and drink orders, ensuring accuracy and satisfaction.

Skills

Guest Service

Menu Knowledge

Teamwork

Initiative

Sanitation Practices

Job description

Description

Responsibilities:

Responsible for welcoming guests to the restaurant, assisting guests by guiding them through the menu, taking food and drink orders, delivering food and drinks, ensuring order accuracy and ensuring guest satisfaction throughout their visit.

How you make people feel:

The Service Assistant position takes care of guests with warmth and hospitality. Each interaction, guided by our Purpose and Values, is a positive touchpoint that makes guests feel good that they have selected Dewey’s as their dining option.

Behaviors We Value:

• Moves with urgency
• Knows how to shift gears
• Really knows the menu
• Is a great teammate
• Takes initiative
• Has a great attitude
• Asks what’s next
• Anticipates the needs of our guests
• Is “always” learning
• Is accountable, doesn’t make excuses
• Practices excellent sanitation and cleanliness