Host(ess)/Service Assistant

Dewey's Pizza; Cincinnati (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant dining atmosphere at a well-loved restaurant where your role as a Service Assistant is crucial in creating memorable guest experiences. This position is all about warmth and hospitality, ensuring that every guest feels valued and satisfied throughout their visit. You'll be the friendly face that welcomes guests, guides them through the menu, and ensures their orders are accurate and timely. If you're passionate about providing excellent service and thrive in a fast-paced environment, this is the perfect opportunity for you to shine and make a difference in the dining experience at Dewey's Pizza.

Qualifications

• Strong customer service skills and a positive attitude are essential.
• Ability to work as part of a team and take initiative.

Responsibilities

• Welcome guests and assist them with menu navigation.
• Take and deliver food and drink orders while ensuring satisfaction.

Skills

Customer Service

Menu Knowledge

Teamwork

Initiative

Sanitation Practices

Job description

Description

Responsibilities:

Responsible for welcoming guests to the restaurant, assisting guests by guiding them through the menu, taking food and drink orders, delivering food and drinks, ensuring order accuracy and ensuring guest satisfaction throughout their visit.

How you make people feel:

The Service Assistant position takes care of guests with warmth and hospitality. Each interaction, guided by our Purpose and Values, is a positive touchpoint that makes guests feel good that they have selected Dewey’s as their dining option.

Behaviors We Value:

• Moves with urgency
• Knows how to shift gears
• Really knows the menu
• Is a great teammate
• Takes initiative
• Has a great attitude
• Asks what’s next
• Anticipates the needs of our guests
• Is “always” learning
• Is accountable, doesn’t make excuses
• Practices excellent sanitation and cleanliness