Host/Restaurant - PT (Saturday & Sunday AM)

Plymouth Crowne Plaza Minneapolis West; Plymouth (MN); On-site; USD 17,000 - 25,000; Full time

Job summary

Regency Hotel Management in Plymouth, MN, is seeking a friendly host/hostess to greet guests, seat them upon arrival, and thank them as they depart. This position is also eligible for tips from servers and contributes to a welcoming, profitable dining room environment.

You will assist floor managers, bus tables, stock buffet, and keep the dining area neat with appropriate lighting and music to create the right atmosphere.

Qualifications

• Ability to read, speak and write basic English.
• Excellent interpersonal verbal communication skills.
• Strong multitasking and organizational abilities.

Responsibilities

• Greet and seat guests as they arrive, and thank them as they depart.
• Assist floor managers, guests and servers; bus tables and stock buffet.
• Keep dining room neat and well-presented with appropriate lighting and atmosphere.
• Maintain professional attitude toward guests, peers and management.

Skills

Customer service

Interpersonal communication

Multitasking

Organizational skills

Basic English

Education

High School Diploma or GED

Tools

POS system

Job description

Position Purpose: - (This position is also eligible for Tips from Servers) -

Greet and seat our guests with hospitality as they arrive to our dining room. Maintain an efficient, profitable and professional dining room by assisting with quality service and hospitality standards.

Essential Functions:

• Primary job duty is to be an ambassador for the restaurant and property. Greet and seat our guests as they arrive, and thank them for their business as they depart.

• Other support duties to help assist floor managers, guests and servers, such as bus tables and keep buffet stocked and cleaned.

• Help keep the dining room neat, clean, organized and well presented with the music, lighting and temperature controls set properly to achieve the appropriate dining atmosphere.

• Display a professional attitude, demeanor and cooperation toward guests, peers and management.

Qualifications:

The individual must possess the job knowledge, skills and abilities, as well as be able to explain and demonstrate that he or she can perform the essential functions of the job. This being with or without reasonable accommodation, using a combination of knowledge, skills and abilities.

Education: High School Diploma or GED preferred.

Experience: 1 year of hosting or serving in a full-service restaurant experience preferred, but not required.

Specific job knowledge, skills and abilities:

• Ability to read, speak and write basic English, being able to read tickets and to communicate with customers, managers and other employees.

• Requires good and positive interpersonal verbal communication skills.

• Ability to exercise good judgment.

• Possess multi-tasking and organizational skills.

• Follow detailed instructions with minimal supervision at times.
• Communicate customer needs, to help solve minor problems and complaints. Utilize management when necessary.

• Possess basic computational ability.
• Possess basic computer skills to be able to use POS system.
• Knowledge of food and beverage menus, food preparation and presentation.

Physical Requirements:

• Ability to stand, sit, walk, climb, bend, crouch/stoop, twist and reach for extended periods of time.
• Stand and walk up to 8 hours per day. This includes traveling to and from meetings.
• Must have high level of energy and physical stamina.
• Exert well-paced ability to reach other departments of the restaurant, kitchen and bar areas on a timely basis.
• Most work tasks performed indoors. Temperature is moderate and controlled by restaurant/hotel environmental systems.
• Lift up to 30 lbs. above eye level and balance a food tray.
• Carry and balance a beverage tray.
• Lift up to 50 lbs. intermittently during workday.

Appearance Guidelines:

Hotel Department uniform is required. See Restaurant Department dress and appearance guidelines. Also, one must maintain a neat, clean and well-groomed appearance.

About Us: At Regency Hotel Management, hospitality is who we are—and what we do best.Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.