host

Buckeye Lake Yacht Club Inc; Shell Beach (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts on food and drinks

Opportunities for advancement within a

Professional development opportunities

Positive and supportive work环境

Job summary

Buckeye Lake Yacht Club Inc is seeking a friendly Host to greet guests, seat them, and manage reservations in our busy dining venue.

You will respond to phone and online inquiries, help organize private events, and maintain a clean, welcoming dining area while providing exceptional customer service.

Qualifications

• Previous experience as a host or in a customer service role is preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and handle a high-volume workload.
• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems.
• Flexibility to work evenings and weekends as needed.

Responsibilities

• Greet guests upon arrival and assist with seating them at their tables.
• Manage reservations and waitlists using a computerized system.
• Answer phone calls and respond to online inquiries in a timely and professional manner.
• Assist with organizing and setting up private events.
• Handle guest complaints and concerns with grace and professionalism.
• Perform light cleaning duties, such as wiping down tables and sweeping the floor.
• Help maintain a clean and organized dining room.
• Other duties as assigned.

Skills

Customer service

Communication

Multitasking

Computer systems

Tools

Microsoft Office

Reservation systems

Job description

Introduction:

We are seeking a friendly and outgoing Host to join our team at our busy restaurant. The Host will be responsible for greeting and seating guests, managing reservations, and providing excellent customer service to ensure that our guests have a memorable dining experience.

Responsibilities:

• Greet guests upon arrival and assist with seating them at their tables
• Manage reservations and waitlists using a computerized system
• Answer phone calls and respond to online inquiries in a timely and professional manner
• Assist with organizing and setting up private events
• Handle guest complaints and concerns with grace and professionalism
• Perform light cleaning duties, such as wiping down tables and sweeping the floor
• Help maintain a clean and organized dining room
• Other duties as assigned

Qualifications:

• Previous experience as a host or in a customer service role is preferred
• Strong communication and interpersonal skills
• Ability to multitask and handle a high-volume workload
• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
• Flexibility to work evenings and weekends as needed

Perks:

• Competitive salary
• Employee discounts on food and drinks
• Opportunities for advancement within the company
• Professional development opportunities
• Positive and supportive work environment