Host

Pond Security Werkschutz GmbH; Warner Robins (GA); On-site; USD 15,000 - 21,000; Full time

Job summary

Pond Security Werkschutz GmbH is seeking a friendly Host for our busy restaurant in Warner Robins, GA. You will greet guests, seat them, manage reservations, and provide exceptional service to ensure a memorable dining experience.

Responsibilities include greeting guests, handling reservations and waitlists, answering calls, assisting with private events, and keeping the dining room clean. Flexibility to work evenings and weekends is required.

Qualifications

• Previous experience as a host or in a customer service role is preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and handle a high-volume workload.
• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems.
• Flexibility to work evenings and weekends as needed.

Responsibilities

• Greet guests upon arrival and assist with seating them at their tables
• Manage reservations and waitlists using a computerized system
• Answer phone calls and respond to online inquiries in a timely and professional manner
• Assist with organizing and setting up private events
• Handle guest complaints and concerns with grace and professionalism
• Perform cleaning duties
• Help maintain a clean and organized dining room
• Other duties as assigned

Skills

Customer service

Communication skills

Multitasking

Reservation software

Microsoft Office

Tools

Microsoft Office

Reservation software

Job description

Introduction:

We are seeking a friendly and outgoing Host to join our team at our busy restaurant. The Host will be responsible for greeting and seating guests, managing reservations, and providing excellent customer service to ensure that our guests have a memorable dining experience.

Responsibilities:

• Greet guests upon arrival and assist with seating them at their tables
• Manage reservations and waitlists using a computerized system
• Answer phone calls and respond to online inquiries in a timely and professional manner
• Assist with organizing and setting up private events
• Handle guest complaints and concerns with grace and professionalism
• Perform cleaning duties
• Help maintain a clean and organized dining room
• Other duties as assigned

Qualifications:

• Previous experience as a host or in a customer service role is preferred
• Strong communication and interpersonal skills
• Ability to multitask and handle a high-volume workload
• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
• Flexibility to work evenings and weekends as needed