Host - Render (OC)

Aliante Casino + Hotel + Spa; North Las Vegas (NV); On-site; USD 19,000 - 25,000; Full time

Job summary

Boyd Gaming Corporation is seeking a courteous Host/Hostess to greet guests, escort them to their tables, and present menus with enthusiasm. You will coordinate restaurant service, ensure a pleasant dining experience, and help maintain a clean, safe environment in a high-volume casino restaurant.

Responsibilities include seating guests by party size, informing them of specials, and assisting servers while maintaining records.

Qualifications

• Six (6) months of experience preferred.
• Must be able to stand and walk for extended periods during shift.
• Excellent customer service and communication skills required.

Responsibilities

• Greet and escort guests to their table according to party size and station.
• Provide menus and inform guests of specials.
• Circulate through restaurant to coordinate service for fast, courteous service.
• Assign breaks to bus person and food server.
• Inspect room cleanliness and compliance with safety regulations.
• Resolve customer complaints and refer to management as needed.
• Maintain records of guests served and shifts and equipment issues.

Skills

Customer service

Communication

Job description

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Greet and escort restaurant guests to their table based on the number of persons in their party and according to assigned stations. Present menus to guests and describe specials to them. Circulate through restaurant and coordinate activities of the service personnel to ensure prompt, courteous service.

Job Functions

• Greet and escort guests to their table according to number in party and station assignments.
• Provide menus to guests and inform them of specials.
• Circulate through restaurant and coordinate activities of service personnel to provide fast and courteous service to customers.
• Assign bus person and food server breaks.
• Inspect and monitor cleanliness of room and compliance with safety and health code regulations.
• Resolve customer complaints; refer complaint to management as appropriate.

Maintain records of number of guests served during shift, employee absences, or problems with equipment or food service.

Qualifications

• Six (6) months of experience preferred.
• Must be able to stand and walk for extended periods during shift.
• Must have excellent customer service and communication skills.

Must be able to obtain/maintain any necessary licenses and/or certifications

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.