Host

Boyd Gaming; United States; On-site; USD 17,000 - 25,000; Full time

Job summary

Boyd Gaming is seeking a friendly Host to be the first welcoming face guests see in our restaurant. You will guide guests to their tables, hand off menus, and energize the dining experience with your enthusiasm.

In this role, you will coordinate with the service team to maintain fast, courteous service, ensure the dining room meets safety standards, and help guests feel valued from arrival to departure. Equal opportunity employer.

Qualifications

• Six months of experience preferred.
• Must be able to stand and walk for extended periods during shift.
• Excellent customer service and communication skills.
• Must obtain/maintain any necessary licenses and/or certifications.

Responsibilities

• Welcome guests with genuine warmth and guide them to their perfect table.
• Hand off menus and inform guests about specials.
• Coordinate breaks for the service team to maintain smooth operation.
• Keep dining room clean and safe, meeting health standards.
• Turn guest concerns into opportunities to wow them and escalate when needed.
• Track guest counts and note any issues for continuous improvement.

Skills

Customer service

Communication

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

As our Host, you'll be the first friendly face guests see! Here's what you'll be doing:

• Welcome guests with genuine warmth and guide them to their perfect table based on party size and station assignments—think of yourself as the restaurant's welcoming ambassador!
• Hand off menus and get guests excited about our specials—your enthusiasm sets the tone for their entire dining experience.
• Keep the energy flowing by moving through the restaurant and orchestrating our service team to deliver fast, friendly, and fantastic service that keeps guests smiling.
• Coordinate breaks for our bus and server team to keep everyone fresh and the restaurant running smoothly.
• Keep a sharp eye on the dining room to ensure it's spotless and meets all safety and health standards—a clean space is a happy space!
• Turn any guest concerns into opportunities to wow them; escape issues to management when needed so we can make things right.
• Track the night's wins by recording guest counts, noting any team absences, and flagging equipment or food service hiccups so we can continuously improve.

• Six (6) months of experience preferred.
• Must be able to stand and walk for extended periods during shift.
• Must have excellent customer service and communication skills.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.