Host - Pizza Bar Louisville

Louisvillegigs; Louisville (KY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a Host to join their vibrant team. This role is pivotal in creating a welcoming atmosphere, ensuring guest satisfaction, and managing seating arrangements effectively. The ideal candidate will have a passion for customer service, excellent communication skills, and the ability to multitask in a fast-paced environment. If you thrive in a lively setting and enjoy making guests feel at home, this opportunity is perfect for you. Join a team that values attention to detail and a positive guest experience, and be part of a memorable dining journey.

Qualifications

• At least one year of experience in customer service or hosting.
• Must be able to communicate effectively with guests and staff.

Responsibilities

• Answer phones and take messages/reservations.
• Welcome guests and ensure a positive experience.
• Coordinate seating arrangements for efficient service.

Skills

Customer Service

Communication Skills

Attention to Detail

Basic Mathematical Skills

Fluent English

Education

High School Diploma

Job description

Pizza Bar Louisville is your go-to bar that has a hint of sarcasm, a sniff of nostalgia, and a slice of home because you know in your heart you belong here. It's a slice of Louisville's good life, serving New York style pizza in a comfortable atmosphere.

Host Responsibilities include, but are not limited to:

• Answers the phones and taking messages/reservations.
• Maintaining an accurate wait when necessary.
• Welcoming guests when they arrive to the venue and bidding goodbye as they leave to create a lasting positive experience.
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Coordinate seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• Anticipate needs of scheduled special parties.

Host Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English; other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees, and third parties that reflects highly on the venue, the brand, and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
• Must be able to read, review, and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

The Host position requires the ability to perform the following:

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 50 pounds.
• Handling objects (including food and utensils), products, speaking over and operating phones.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.