Host - The Sports & Social Club

Fourth Street Live!; Louisville (KY); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading venue in Louisville is seeking a Host for The Sports & Social Club. This role involves welcoming guests, managing reservations, and ensuring a positive experience. Ideal candidates have customer service experience and strong communication skills. Join a dynamic team in a vibrant environment offering food, entertainment, and sports viewing.

Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.

Responsibilities

• Answers phones and takes messages/reservations.
• Welcomes guests and bids goodbye to create a positive experience.
• Coordinates seating arrangements for fast service.

Skills

Customer Service

Communication

Attention to Detail

Job description

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Join to apply for the Host - The Sports & Social Club role at Fourth Street Live!

The Sports & Social Club is a relaxed sports bar offering classic pub food and tremendous sports viewing, in a comfortable tavern setting. Serving lunch, dinner and a dynamic nightlife, The Sports & Social Club also offers bowling, live entertainment, and The Eagle: a fully equipped private party room. The restaurant and bar is equipped with state of the art technology including the ultimate sports viewing room equipped with two 100 inch high definition projectors and digital surround sound, making the S&SC the perfect venue to watch sports and party with friends.

Host Responsibilities Include, But Are Not Limited To

• Answers the phones and taking messages/reservations.
• Maintaining an accurate wait when necessary.
• Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Coordinate seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• Anticipate needs of scheduled special parties.
  
  

Host Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.
  
  

The Host position requires the ability to perform the following

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 50 pounds.
• Handling objects (including food and utensils), products, speaking over and operating phones.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Restaurants

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