Host Person - Café Del Soul (Full Time)

Bally; South Lake Tahoe (NV); On-site; USD 17,000 - 24,000; Full time

Job summary

Bally in United States is seeking a friendly Host/Hostess to greet and seat guests, manage rotations, and ensure smooth service flow. You will provide menus, relay specials, and coordinate with servers to optimize guest experiences.

Responsibilities include operating the POS system, handling payments, and maintaining a well-stocked host area. A flexible schedule including nights, weekends, and holidays is preferred.

Qualifications

• Greet and seat guests according to guest preference and rotation guidelines.
• Provide menus, inform guests of specials, and feature items.
• Coordinate with servers and staff to ensure smooth service flow.
• Operate cash register accurately and manage payments and cash transfers.
• Maintain a stocked host area and follow SOP guidelines.
• Answer phones and take to-go orders.
• Adhere to the Thoughtful Service Model at all times.

Responsibilities

• Greet and seat guests at tables per rotation guidelines.
• Communicate with management to balance seating and service flow.
• Assist guests with menus and inform them of specials.
• Coordinate with servers, bussers, and other staff to serve guests.
• Process payments using the electronic POS system and secure cash handling.
• Keep host area stocked with supplies and maintain attendance.
• Follow SOPs and perform other duties as assigned.

Skills

Guest service

Communication

Team coordination

Cash handling

SOP adherence

Attendance

Phone handling

Tools

POS system

Job description

• Greet and seat guests at table according to guest preference, table availability, and within proper rotation guidelines.
• Ensure business flow and distribution of customers to server by following the direction of management, fair and consistent seating rotation of tables, and communication with staff of business volume changes.
• Provide guests with menus, inform guests of restaurant specials, and feature items.
• Coordinate with food servers, bus persons, and other restaurant personnel in providing guest service.
• Operate electronic cash register system to accurately and immediately account for payment transactions and transports monies to and from the main credit cage.
• Keeps cash register and host area stocked with necessary equipment, forms, and supplies.
• Perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standard.
• Maintains regular attendance for scheduled work.
• Answer phone calls and take to-go orders.
• Must follow the Thoughtful Service Model at all times.
• Perform other duties as assigned.

Target Salary Range:

• $15.00 per hour

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Preferred

3 to 6 months of related experience and/or training in a similar food outlet, hotel or casino atmosphere.

Excellent customer service and communication with the ability to communicate in English.

Ability to work flexible schedules to include nights, weekends, and holidays.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.