Host Person - Food Cavanaughs

Bally's Evansville Casino & Hotel; Evansville (IN); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Flexible spending account

Employee assistance program

Free parking

Life insurance

On-the-job training

Paid time off

Job summary

Bally's Evansville Casino & Hotel in Evansville, IN is hiring for a guest-facing role with a focus on hospitality, seating guests, and maintaining professional standards. The position requires strong communication, the ability to learn the reservation and POS systems, and a commitment to service excellence.

Expect a range of duties from greeting guests to assisting with seating, answering queries, and supporting housekeeping tasks. Flexible hours including holidays and weekends are required.

Qualifications

• High school diploma or better required.
• Strong communication and interpersonal skills essential.
• Ability to think critically and solve problems.
• Detail-oriented with strong accuracy.
• Customer service mindset and client-focused approach required.

Responsibilities

• Greet each guest with a smile and personalized greeting.
• Acknowledge guests as they leave, showing appreciation.
• Maintain high standards of personal hygiene and appearance.
• Provide professional, businesslike attitude at all times.
• Know the menu, promotions, events, and relevant information.
• Seat guests to optimize service experience.
• Answer phone inquiries per company policy.
• Assist bussers with setting and clearing tables.
• Participate in general housekeeping around the foyer, front windows, and host stand.
• Learn and operate the computerized reservation/seating/paging system and POS.

Skills

Time Management

Communication

Critical thinking

Detail Oriented

Customer/ Client Focus

Education

High School or better

Job description

• Welcomes each guest with a smile and personalized greeting.
• Acknowledges each guest as they are leaving with genuine appreciation.
• Maintains a high standard of personal hygiene and appearance.
• Maintains a businesslike, professional attitude at all items.
• Has a working knowledge of the menu, promotions, special events, and other pertinent information.
• Seats guests in such a manner that they receive the best service possible.
• Answers telephone inquiries as per company policies.
• Helps bussers set and clear tables.
• Contributes to general housekeeping in such areas as the floor in foyer; windows/glass in front; host stand area; maintenance checklist; menus and menu covers.
• Knowledgeable of the company’s internal controls, policies, and procedures.
• Must be able to lift to 25 lbs.; and be able to push, pull, grasp, reach, stoop, bend, twist and climb up and down stairs.
• Ability to learn and utilize computerized reservation/seating/paging system. Must be able to learn and operate a Point-of-Sale system.
• Must be able to stand and walk for prolong periods of time (7+ hours).
• Must be able to understand and communicate in English.
• Comply fully with the company’s safety policies and procedures.
• Always follow the Company Service Standards model.
• Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
• Other duties may be assigned at any time.

The Casino industry is a 24 Hour 365-day operation. This position will primarily be indoors under controlled temperatures. Occasional exposure to outdoor climates.

Additional Benefits:

• 401(k)
• 401(k) matching
• Flexible spending account
• Employee assistance program
• Free parking
• Life insurance
• On-the-job training
• Paid time off

Target Salary Range:

Hourly $13.00

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Skills

Required

Time Management

Advanced

Communication

Advanced

Critical thinking

Advanced

Detail Oriented

Advanced

Customer/ Client Focus

Advanced

Education

Required

High School or better.

Experience

Required

Experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.