Host - No Other Pub

Xfinity Live!; Kansas City (MO); On-site; USD 16,531 - 20,664; Part time

Job summary

A unique Kansas City bar is seeking a Host to provide an exceptional guest experience. Responsibilities include greeting guests, handling reservations, and ensuring a positive atmosphere. Ideal candidates should have at least one year of customer service experience, fluent English skills, and strong communication abilities. This role may require working nights and weekends. Join a vibrant and fun environment where every guest counts!

Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Reading and writing abilities are frequently utilized.

Responsibilities

• Answers the phones and taking messages/reservations.
• Welcoming guests when they arrive to venue.
• Anticipate needs of scheduled special parties.

Skills

Customer service

Communication skills

Fluent English

Attention to detail

Job description

No Other Pub by Sporting KC is a one‑of‑a‑kind sports bar, gaming parlor, and social lounge in downtown Kansas City’s Power & Light District. Your new premier destination to watch sporting events on our 10‑ft. by 15‑ft. video wall while enjoying local craft beers and spirits. Keep up‑to‑date with all games with our complimentary Wi‑Fi and smartphone charging stations located throughout the bar.

Hungry? Step on up to our fast‑casual taco stand for a quick bite or sit down and enjoy from our chef‑inspired menu of delicious food. Featuring small plates, plates for sharing, salads, tacos, flatbreads, sandwiches, and vegetarian options, there is something for everyone. For larger groups, ask about our flexible seating options and unmatched beverage and catering packages.

Want to get in the game? The gaming parlor is the place for you with your choice of bowling, golf simulators, table tennis, shuffleboard, billiards, foosball, darts, arcade games and more! As a bonus, Sporting KC fans can rest assured knowing that No Other Pub is their new hub for watch parties with exclusive benefits during Sporting KC matches and transportation depot for all Sporting KC games at Children’s Mercy Park.

Location: 1370 Grand Blvd, Kansas City, MO 64106, USA

Host Responsibilities

• Answers the phones and taking messages/reservations.
• Maintaining an accurate wait when necessary.
• Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Coordinate seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• Anticipate needs of scheduled special parties.

Host Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

Physical and Functional Requirements

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 50 pounds.
• Handling objects (including food and utensils), products, speaking over and operating phones.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.