Host Mattisons City Grille

Paradies Lagardère; Sarasota (FL); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

Paradies Lagardère is seeking a guest-focused host to welcome guests, manage seating, and support service staff in a fast-paced environment.

Responsibilities include taking to-go orders, processing payments, maintaining a clean host stand, and coordinating with Front of House to ensure smooth seating rotations.

Qualifikationen

• Must have a passion for the guest and provide memorable service.
• Must greet guests warmly and maintain a friendly, professional demeanor.
• Ability to take direction and collaborate in a team environment.
• Must be able to stand for long periods and assist with seating and service.

Aufgaben

• Seat guests, ensuring proper server rotation is maintained.
• Process to-go orders quickly and efficiently in the POS system, handling cash, credit, and debit transactions.
• Maintain store appearance with respect to merchandising and sanitation standards.
• Follow safety and sanitation guidelines; comply with all applicable laws.
• Assist servers and food runners as needed; respond to customer concerns.
• Coordinate with Front of House staff regarding available seating.

Kenntnisse

Customer service

Team collaboration

English communication

Professional demeanor

Stand long periods

Cash handling

Ausbildung

High School diploma or GED

Food and beverage experience in a full-service setting (preferred)

Jobbeschreibung

The following are intended as basic requirements. Success will come to the individual who can expand upon these job requirements and truly provide a memorable experience. These requirements/functions may change throughout their employment.

• Must have a passion for the guest!
• Must say “Yes”, “Please”, and “Thank You”!
• Must smile often!
• Exceed First Class Service standards and behavior with guests, business partners, and peers.
• Create a lasting first and last impression. Engage with guests in a friendly, welcoming, and professional manner.
• Provide accurate wait time and monitor waiting lists.
• Use knowledge of menu to answer guest questions.
• Coordinate with Front of House staff regarding available seating.
• Seat guests, ensuring proper server rotation is maintained.
• Process to-go orders quickly and efficiently in the point-of-sale system, handling cash, credit, and debit

transaction accurately.

• Maintain store appearance with respect to merchandising and maintaince standards.
• Follow safety and sanitation guidelines; comply with all applicable laws.
• Responds appropriately to customer concerns.
• Ensures a clean, sanitized, and well-stocked host stand.
• Assist servers and food runners, as needed. Must be able to maneuver heavy trays of food.
• Ability to take direction and collaborate in a team environment
• Perform other duties as assigned.

customers and peers.

Education, Experience, Certifications

• High School diploma or GED.
• Food and Beverage experience in a full service setting is preferred but not required.
• Ability to take direction and collaborate in a team environment.
• Ability to work in a high energy and demanding environment.
• Effective communication skills and the ability to work independently as well as with other team members.
• Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with customers and peers.

Position Qualifications

• Ability to work various shifts in a 7/365 team-oriented environment.
• Excellent customer service skills and an ability to communicate effectively, in English.
• Strong self-motivation, leadership, and organizational skills.
• Positive interpersonal skills.
• Self-starter able to prioritize and handle various tasks simultaneously.
• Ability to adapt to changing priorities and unexpected situations.
• Proficiency required in reading, writing, and mathematics, in English.
• Ability to lift a minimum of 25 lbs. perform essential job functions such as standing, bending, reaching, climbing
• on a ladder, and walking long distances.

• Standing for long periods of time and the ability to work in an environment with varying temperatures.