Host

Santa Fe Cattle Co; Fort Payne (AL); On-site; USD 25,000 - 35,000; Full time

Job summary

A renowned dining establishment in Fort Payne, Alabama, is seeking enthusiastic individuals who excel in guest service and thrive in a fast-paced environment. Candidates must possess strong communication skills, organization, and the ability to handle physical demands, including mobility and lifting. Team players who maintain composure under pressure while ensuring guest satisfaction are encouraged to apply. This role involves interacting with guests, managing seating, and supporting dining operations effectively.

Qualifications

• Must be able to stand and exert fast-paced mobility through the dining room for up to 5 hours.
• Must have clear speaking and attentive listening skills.
• Ability to carry items up to 35lbs.
• Must understand the primary language of the work location.
• Ability to perform simple mathematical calculations.

Responsibilities

• Communicate effectively with guests.
• Provide a welcoming dining experience and assist with seating.
• Manage guest needs proactively during their visit.
• Support team members to maintain service effectiveness.

Skills

Good communication skills

Organizational skills

Ability to stay composed

Integrity and honesty

Job description

• Must be friendly, out going and must possess good communication skills.
• Is organized and able to think and act quickly and effectively.
• Retains self-composure.
• Has the ability to see the big picture, realizing the impact that a well or poorly run door has on the entire operation.
• Must take pride in personal appearance and have a strong sense of integrity and honesty.

Requirements

• Must be able to stand and exert fast paced mobility through the dining room for periods of up to 5 or more hours in length.
• Must be able to speak clearly and listen attentively to guest and other employees.
• Must have the ability to carry silverware, dishes and etc. up to 35lbs.
• Must be able to speak, read, and understand the primary language of the work location.
• Must be able to perform simple mathematical calculations.

Additional Information

Duties

• Communicate effective with guest.
• Must be enthusiastic and make guests feel appreciated through his/her actions.
• Selects appropriate table using the rotation system and taking into account special request from guests.
• Escorts guests to their tables, providing the guest with menus and silverware and wishes them a pleasant dining experience while pointing out point of sale as advertised on each table and informing the guest their servers name.
• Reads the dining room for potential problems areas and attends to needs of the guest in a manner fitting to the situation.
• Manages a wait when necessary.
• Works as a team with all personnel.
• Consistently performs 20 minute restroom checks and customer counts including open menu counts for the kitchen.
• Treat all applicants as guests in the restaurant and informs a manager of their presence.
• Maintains proper telephone etiquette and effectively attends to the needs of the callers if authorized and informs management of large party accommodations.
• Manages special seating request of guests consistent with table availability. Assists with the duties of servers and Server Assistant's as needed to maintain service effectiveness and efficiency. Preforms other related duties as assigned by a manager.