Host - Live! Arena

Xfinity Live!; Arlington (TX); On-site; USD 16,531 - 20,664; Part time

Job summary

A popular entertainment venue in Arlington is seeking a Host to provide exceptional customer service to guests. This role involves answering phones, greeting guests, and coordinating seating arrangements. Ideal candidates will have at least one year of customer service experience and excellent communication skills in English. The position requires attention to detail and the ability to handle multiple tasks efficiently. Join this energetic environment and be part of unforgettable experiences year-round.

Qualifications

• At least one year of experience with customer service and/or hosting.
• Must be able to understand seating charts.
• Reading and writing abilities are frequently utilized.

Responsibilities

• Answer phones and take messages/reservations.
• Greet guests in a friendly manner.
• Coordinate seating arrangements to provide fast service.

Skills

Customer service

Fluent English

Effective communication

Attention to detail

Job description

Live! Arena Arlington
1650 E Randol Mill Rd
Arlington, TX 76011, USA

The “living room” of Texas Live! – Live! Arena is a multi-level, central gathering place comprised of over 35,000 square feet of best-in-class dining, sports and entertainment options. With world-class audio and video and a 100-ft LED HD television, Live! Arena provides in-game promotions that will rival any live sports experience in the world. This is your place to be a part of the energy and excitement year-round to celebrate the Rangers and all Texas sports. The venue includes a crowd-pleasing menu and an exclusive mezzanine lounge for the ultimate sports viewing experience. At Live! Arena - nothing is short of memorable.

Host Responsibilities include, but are not limited to:

• Answers the phones and taking messages/reservations.
• Maintaining an accurate wait when necessary.
• Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Coordinate seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• Anticipate needs of scheduled special parties.

Host Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

The Host position requires the ability to perform the following:

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 50 pounds.
• Handling objects (including food and utensils), products, speaking over and operating phones.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.