Server- Live! Arena

Xfinity Live!; Arlington (TX); On-site; USD 28,000 - 60,000; Full time

Job summary

Live! Arena Arlington is seeking a friendly, energetic Server to greet guests and take orders in a fast-paced environment. You will serve drinks and food, upsell menu items, and ensure guest satisfaction with professional service and clear communication with the kitchen and bar staff.

The role requires at least 1 year of serving experience in a busy venue, knowledge of alcohol, and fluency in English. Flexible hours including nights and weekends are common, with opportunities to grow within the

Qualifications

• At least 1 year of serving in a fast paced venue, preferably nightclub.
• Knowledge of liquor brands, beer, wine, champagne, and garnishments preferred.
• Must speak fluent English; other languages preferred.
• Courteous, pleasant, and good natured with strong communication skills.
• Alcohol awareness certification and/or food service permit as required by local/state.
• Reading/writing abilities used for orders and paperwork; basic math for cash handling.
• May be required to work nights, weekends, and holidays.

Responsibilities

• Greet guests and take beverage and food orders promptly and professionally.
• Serve cocktails and menu items; up-sell when taking orders.
• Communicate clearly with guests, co-workers, and kitchen staff.
• Monitor alcohol service and ensure age verification; respond to incidents per guidelines.
• Handle all sales and payments accurately; complete side work as assigned.
• Coordinate with bartenders and kitchen for ordering and receipt of items.

Skills

Food service

English fluency

Guest interaction

Cash handling

Upselling

Team communication

Alcohol awareness

Tools

POS system

Job description

Live! Arena Arlington
1650 E Randol Mill Rd
Arlington, TX 76011, USA

Description

The “living room” of Texas Live! – Live! Arena is a multi-level, central gathering place comprised of over 35,000 square feet of best-in-class dining, sports and entertainment options. With world-class audio and video and a 100-ft LED HD television, Live! Arena provides in-game promotions that will rival any live sports experience in the world. This is your place to be a part of the energy and excitement year-round to celebrate the Rangers and all Texas sports. The venue includes a crowd-pleasing menu and an exclusive mezzanine lounge for the ultimate sports viewing experience. At Live! Arena - nothing is short of memorable.

Server Responsibilities include, but are not limited to:

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times.
• Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able to communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system.
• Communicate with guests clearly, patiently and with good humor.
• Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
• Consistently checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

Server Qualifications

• At least 1 year of serving in a fast paced food and beverage venue, preferably nightclub environment.
• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

The Server position requires the ability to perform the following:

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).
• Must be able to efficiently and safely stand and move about the entire facility during each shift.
• Handling food, objects, products and utensils effectively and safely.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.