Guest Experience Host & Seating Specialist

The Breakers Palm Beach; Florida; On-site; USD 19,000 - 26,000; Full time

Job summary

The Breakers Palm Beach is seeking a Host/Hostess to warmly greet guests, manage seating, and handle the waitlist in a fast-paced dining environment. You will stay informed on menu offerings and promotions to guide guests to available seating options and ensure a smooth floor plan flow.

Excellent customer service, friendly demeanor, and strong communication are essential for success in this role. Applicants should be able to multitask, maintain composure under pressure, and work

Qualifications

• Must have excellent customer service skills.
• Friendly and outgoing demeanor.
• Able to work in a fast-paced environment, multitask, and work effectively under pressure.
• Positive attitude even when under stress.
• Good communication and interpersonal skills.
• Ability to handle cash and credit card transactions accurately.
• Must be able and willing to work weekends and holidays.

Responsibilities

• Greet guests in a friendly and timely manner
• Seat guests in a timely manner
• Maintain knowledge of current menu offerings, specials, and promotions
• Handle waitlist and special requests with a positive attitude
• Offer guests all available seating options
• Stay abreast of floor plan information and seating rotation
• Accurately use guests' names and information
• Communicate effectively with the servers and kitchen staff
• Handle cash and credit card transactions accurately

Skills

Customer service

Communication

Multitasking

Positive attitude

Availability on weekends

Education

High School diploma

Job description

The Breakers Palm Beach is seeking a Host/Hostess to warmly greet guests, manage seating, and handle the waitlist in a fast-paced dining environment. You will stay informed on menu offerings and promotions to guide guests to available seating options and ensure a smooth floor plan flow.

Excellent customer service, friendly demeanor, and strong communication are essential for success in this role. Applicants should be able to multitask, maintain composure under pressure, and work