Host – Grand Gardner Hotel

Urschel Laboratories, Inc.; Valparaiso (IN); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

ESOP

Health clinic

401(k)

Life insurance

Hotel stays & dining discounts

Flexible scheduling

Onsite gym access

Community involvement

Unique dining experiences

Job summary

Urschel Laboratories, Inc. seeks a dedicated Host for the Grand Gardner Hotel in Downtown Valparaiso, IN. You will be the first point of contact, manage reservations, greet guests, and coordinate seating to sustain the venue's unique boutique experience.

The ideal candidate is guest-focused, thrives in a fast-paced setting, and presents a warm, professional demeanor while navigating reservation software and phone systems.

Qualifications

• Experience in host/guest relations preferred.
• Strong interpersonal and communication skills.

Responsibilities

• Manage reservations and seating for guests.
• Welcome guests and ensure a warm, professional check-in experience.
• Coordinate seating to balance flow and ambiance.
• Maintain the boutique atmosphere of the speakeasy and hotel venue.

Skills

Guest interaction

Hospitality excellence

Organizational skills

Attention to detail

Professional appearance

Reservations management

Tools

Reservation software

Multi-line phone systems

Job description

Urschel, a 100% employee-owned company, is seeking a dedicated and service-focused hospitality leader to join the team of the Grand Gardner Hotel as Host. The Grand Gardner Hotel is an Urschel Development property located in Downtown Valparaiso, IN. Urschel Development is a fully owned subsidiary of Urschel Laboratories located in Chesterton, Indiana.

The Grand Gardner Hotel features 58 rooms and suites, a full-service restaurant, a speakeasy, banquet space, and inviting gathering areas. As part of an employee-owned organization, our team takes pride in providing outstanding hospitality, supporting one another, and creating memorable experiences for every guest who visits.

Pay starts at $14.68/hour

Why You'll Love Working at the Grand Gardner Hotel:

• Employee Stock Ownership Plan (ESOP), Stock Issued Annually
• Free Health Clinic (Available to Employees and Their Dependents)
• 401(k) with Employer Matching
• Free Life Insurance
• Hotel stay and on-property dining discounts
• Flexible scheduling whenever possible
• Free 24/7 Access to An Onsite Workout Center with Personal Trainers @ Urschel's Chesterton Facility
• Support for Community Involvement/Philanthropy
• Opportunity to be part of a unique dining and entertainment experience in Downtown Valparaiso

As the first point of contact for guests visiting our speakeasy, the Host plays a key role in creating a memorable and welcoming experience from the moment guests arrive. This position manages reservations, welcomes guests, coordinates seating, and helps maintain the distinctive atmosphere that makes our speakeasy a unique destination within the Grand Gardner Hotel.

The ideal candidate enjoys interacting with people, thrives in a fast-paced hospitality environment, and takes pride in creating exceptional guest experiences. They are organized, attentive to detail, and able to balance warmth and professionalism while managing guest flow. Exceptional organizational skills and professional appearance are required, along with the ability to navigate reservation software and multi-line phone systems. The candidate must have the physical stamina to remain standing for up to 8 hours and the ability to move through the property quickly to escort guests. A warm, welcoming personality and a commitment to the highest standards of boutique service are essential. Prior experience in a host or guest relations role is preferred.

As set forth in Urschel Laboratories, Inc.'s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

• A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
• A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
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• An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson's disease, multiple sclerosis (MS)
• Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury

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