Host - Grand Gardner Hotel

urschellaboratoriesinc; Valparaiso (IN); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

ESOP

PTO & holidays

Health, dental, vision

Free Health Clinic

401(k) matching

Life insurance

Hotel stay discounts

Dining discounts

Flexible scheduling

Onsite gym access

Community involvement

Unique dining/entertainment venue

Job summary

Urschel Grand Gardner Hotel in Downtown Valparaiso, IN, seeks a dedicated Host to create welcoming guest experiences at the speakeasy and hotel. You will manage reservations, greet guests, coordinate seating, and help maintain the boutique atmosphere that defines our property.

The ideal candidate thrives in a fast-paced hospitality setting, with strong people skills and attention to detail. Experience in host/guest relations is preferred, along with proficiency in reservation software and

Qualifications

• The ideal candidate thrives in a fast-paced hospitality environment and enjoys interacting with guests.
• Prior experience in a host or guest relations role is preferred.
• Strong organizational skills and professional appearance are required, with the ability to navigate reservation software and phone systems.

Responsibilities

• Manage reservations and welcome guests to the Grand Gardner Hotel speakeasy.
• Coordinate seating and maintain the distinctive boutique atmosphere.
• Ensure smooth guest flow and assist guests throughout their visit.
• Escort guests as needed and uphold high standards of service.

Skills

Guest relations

Customer service

Communication

Reservation software

Attention to detail

Professional appearance

Tools

Reservation software

Multi-line phone systems

Job description

Urschel, a 100% employee-owned company, is seeking a dedicated and service-focused hospitality leader to join the team of the Grand Gardner Hotel as Host. The Grand Gardner Hotel is an Urschel Development property located in Downtown Valparaiso, IN. Urschel Development is a fully owned subsidiary of Urschel Laboratories located in Chesterton, Indiana.

The Grand Gardner Hotel features 58 rooms and suites, a full-service restaurant, a speakeasy, banquet space, and inviting gathering areas. As part of an employee-owned organization, our team takes pride in providing outstanding hospitality, supporting one another, and creating memorable experiences for every guest who visits.

Pay starts at $14.68/hour

Why You'll Love Working at the Grand Gardner Hotel:

• Employee Stock Ownership Plan (ESOP), Stock Issued Annually
• Accrued Paid Time Off & Holiday Pay
• Health, Dental, & Vision Insurance
• Free Health Clinic (Available to Employees and Their Dependents)
• 401(k) with Employer Matching
• Free Life Insurance
• Hotel stay and on-property dining discounts
• Flexible scheduling whenever possible
• Free 24/7 Access to An Onsite Workout Center with Personal Trainers @ Urschel's Chesterton Facility
• Support for Community Involvement/Philanthropy
• Opportunity to be part of a unique dining and entertainment experience in Downtown Valparaiso

As the first point of contact for guests visiting our speakeasy, the Host plays a key role in creating a memorable and welcoming experience from the moment guests arrive. This position manages reservations, welcomes guests, coordinates seating, and helps maintain the distinctive atmosphere that makes our speakeasy a unique destination within the Grand Gardner Hotel.

The ideal candidate enjoys interacting with people, thrives in a fast-paced hospitality environment, and takes pride in creating exceptional guest experiences. They are organized, attentive to detail, and able to balance warmth and professionalism while managing guest flow. Exceptional organizational skills and professional appearance are required, along with the ability to navigate reservation software and multi-line phone systems. The candidate must have the physical stamina to remain standing for up to 8 hours and the ability to move through the property quickly to escort guests. A warm, welcoming personality and a commitment to the highest standards of boutique service are essential. Prior experience in a host or guest relations role is preferred.

EEO/Veteran/Disability