Boutique Hotel Host - Guest Experience & Reservations

urschellaboratoriesinc; Valparaiso (IN); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

ESOP

PTO & holidays

Health, dental, vision

Free Health Clinic

401(k) matching

Life insurance

Hotel stay discounts

Dining discounts

Flexible scheduling

Onsite gym access

Community involvement

Unique dining/entertainment venue

Job summary

Urschel Grand Gardner Hotel in Downtown Valparaiso, IN, seeks a dedicated Host to create welcoming guest experiences at the speakeasy and hotel. You will manage reservations, greet guests, coordinate seating, and help maintain the boutique atmosphere that defines our property.

The ideal candidate thrives in a fast-paced hospitality setting, with strong people skills and attention to detail. Experience in host/guest relations is preferred, along with proficiency in reservation software and

Qualifications

• The ideal candidate thrives in a fast-paced hospitality environment and enjoys interacting with guests.
• Prior experience in a host or guest relations role is preferred.
• Strong organizational skills and professional appearance are required, with the ability to navigate reservation software and phone systems.

Responsibilities

• Manage reservations and welcome guests to the Grand Gardner Hotel speakeasy.
• Coordinate seating and maintain the distinctive boutique atmosphere.
• Ensure smooth guest flow and assist guests throughout their visit.
• Escort guests as needed and uphold high standards of service.

Skills

Guest relations

Customer service

Communication

Reservation software

Attention to detail

Professional appearance

Tools

Reservation software

Multi-line phone systems

Job description

Urschel Grand Gardner Hotel in Downtown Valparaiso, IN, seeks a dedicated Host to create welcoming guest experiences at the speakeasy and hotel. You will manage reservations, greet guests, coordinate seating, and help maintain the boutique atmosphere that defines our property.

The ideal candidate thrives in a fast-paced hospitality setting, with strong people skills and attention to detail. Experience in host/guest relations is preferred, along with proficiency in reservation software and