Host/Front Desk

Madero 1899; Fullerton (CA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Employee discounts

Job summary

Madero Cantina in Fullerton, CA is seeking a friendly Host to greet guests, seat parties, and provide menus. You will manage wait times, coordinate with servers, and help ensure a smooth, welcoming dining experience.

Must be able to stand for long periods and maintain high cleanliness standards. Compensation is provided with employee discounts and a fast-paced team environment.

Qualifications

• Customer-focused hosting adaptable to a fast-paced environment.
• Clear communication with guests and team members.
• Ability to multitask and stay organized while providing excellent service.

Responsibilities

• Greet guests warmly and provide a welcoming first impression.
• Seat guests efficiently considering table rotation and server balance.
• Provide menus and inform guests of promotions or specials.
• Communicate guest needs to servers and management for seamless service.
• Operate the POS system for takeout orders or payments as needed.
• Maintain safety, sanitation, and cleanliness standards.

Skills

Guest service mindset

Communication skills

Multitasking

Professional demeanor

Team collaboration

Standing for long periods

Tools

POS system

Job description

Host

We’re looking for a customer-focused Host to join our restaurant and bar team. This role is perfect for someone who thrives on creating a welcoming first impression, enjoys engaging with guests, and takes pride in supporting a smooth and enjoyable dining experience.

Benefits

• Employee discounts

Host

We’re looking for a customer-focused Host to join our restaurant and bar team. This role is perfect for someone who thrives on creating a welcoming first impression, enjoys engaging with guests, and takes pride in supporting a smooth and enjoyable dining experience.

The Role

• Greet guests warmly and provide a welcoming, positive first impression
• Seat guests efficiently, taking into account table rotation, guest needs, and server balance
• Provide menus and inform guests of current promotions or specials
• Manage the flow of guests into the dining and bar areas, providing accurate wait times when appropriateCommunicate guest needs and requests clearly to servers, bussers, and management to ensure seamless service
• Operate the POS system for takeout orders or payment processing as needed
• Anticipate guest needs and assist in creating a smooth, enjoyable experience for every visit
• Complete opening, side work, and closing duties to ensure restaurant is fully prepared for service
• Maintain all safety, sanitation, and cleanliness standards in accordance with Health Department and restaurant guidelines

Requirements And Skills

• Must be legally authorized to work in the U.S. Applicants under 18 may be required to provide a valid school work permit
• Must have or be able to obtain ABC Responsible Beverage Service (RBS) and California Food Handler Certification
• Previous restaurant hosting or serving experience preferred
• Customer-focused mindset with attention to detail
• Ability to communicate clearly in person and over the telephone
• Ability to stand and walk for extended periods of time
• Friendly, approachable, and professional demeanor
• Strong organization and multitasking abilities in a fast-paced environment
• Clear and effective verbal communication with guests and team members
• Ability to build rapport and create a welcoming atmosphere for every guest

Environment

• Fast-paced, team-oriented restaurant and bar environment
• Opportunities to develop hospitality and guest service skills
• A culture centered on respect, collaboration, and creating memorable guest experiences

Compensation: $16.90 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Located in the heart of Historic Downtown Fullerton, Madero Cantina brings a fusion of traditional and contemporary Mexican-inspired cuisine.