Host- Framingham

LSF FRAMINGHAM LLC; Framingham (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid vacation

401(k) retirement plan

Job summary

Legal Sea Foods in Framingham, MA is seeking a Host/Take Out Associate to warmly welcome guests, manage seating and reservations, and handle takeout orders with precision and courtesy. The role emphasizes excellent communication, cash handling, and teamwork in a high-volume restaurant.

The position requires strong interpersonal skills, familiarity with OpenTable and POS, and basic computer skills. Legal Sea Foods offers comprehensive benefits and growth opportunities.

Qualifications

• High school diploma or equivalent.
• Previous host experience preferred.
• Working knowledge of OpenTable and POS preferred.
• Basic computer skills.
• Excellent interpersonal and communication skills.

Responsibilities

• Greet guests in a warm, friendly manner as they arrive.
• Seat guests efficiently and manage seating chart for optimal flow.
• Provide accurate wait times and monitor waiting list.
• Answer calls and respond to guest inquiries courteously.
• Receive, process, and manage takeout orders and payments.
• Ensure proper packaging to avoid spills or damage; handle cash and payments.
• Perform other duties as assigned.

Skills

OpenTable

Cash handling

Customer service

Communication skills

Education

High school diploma or equivalent

Tools

OpenTable

POS

Job description

The Host/Take Out Associate is responsible for greeting and seating guests in a friendly and personalized manner upon arrival into the restaurant. This person must maintain attentive and courteous communication with guests and answer the phone and all questions in a polite manner. This position handles take-out for our guests; ensures all take-out guidelines, specifications, quality, and service standards are met. The Host presence at the front desk is required at all times to extend an appropriate welcome, farewell, and a sincere invitation for our guests’ return.DUTIES & RESPONSIBILITIES:• Greet guests in a warm and friendly manner as they arrive at the restaurant.• Seat guests efficiently, manage seating chart, and ensure optimal flow of diners.• Provide accurate wait times and monitor waiting list.• Manage reservations using OpenTable.• Answer incoming calls and respond to guest inquiries courteously.• Receive, process, and manage takeout and delivery orders.• Assemble and package orders paying attention to packaging techniques to avoid spills, leaks, or damage during transportation.• Process payments for takeout orders, including cash, credit/debit, and digital payment methods.• Ensure accurate cash handling and proper reconciliation of sales at the end of each shift.• Perform other duties and tasks as assigned.• High school diploma or equivalent• Previous work experience as a Host is preferred.• Working knowledge of OpenTable and Point of Sale is preferred• Basic computer skills• Ability to handle cash and paperwork accurately.• Excellent interpersonal and communication skills.• Must be able to perform under pressure in a high-volume restaurant setting.• Must be able to handle guest incidents/complaints.We value our employees and offer a comprehensive benefits package, including medical, dental, and vision insurance, paid vacation, and a 401(k) retirement plan to support your future. Join our team and enjoy great benefits while growing in a rewarding career!Legal Sea Foods participates in the federal E-Verify program to confirm employment eligibility of all new hires. E-Verify is an online system that allows businesses to determine the eligibility of their employees to work in the United States. All new hires will be required to complete Form I-9 and successfully participate in the E-Verify process.