Host & Food Runner (WEEKEND AVAILABILITY) (4381)

Paycom - ATS; Madison (WI); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

401(k) with employer match

Paid Time Off

Wellness Benefits

Job summary

Food Fight Restaurant Group is seeking hosts and food runners for a hybrid schedule in Madison, WI. You will greet guests, manage reservations or waitlists, provide menus, and guide guests to seats while assisting with phone inquiries and menu questions.

The Food Runner role delivers meals from kitchen to tables quickly and accurately, communicates guest needs to staff, and ensures orders meet restaurant specifications. Shifts mix host and food running duties.

Qualifications

• Must have a great attitude and positive outlook.
• Strong customer service skills are required.
• Legible handwriting is essential for orders and notes.
• Ability to stand for long periods and move quickly.
• A dedication to teamwork and collaboration.
• Excellent oral communication skills are required.

Responsibilities

• Greet customers entering the restaurant and manage reservations or waitlists.
• Provide menus and seat guests, handle phone inquiries, and answer questions about the menu.
• Deliver food orders promptly as a Food Runner and communicate any special requests to the kitchen.

Skills

Great attitude

Customer service

Legible handwriting

Stand and move quickly

Teamwork

Excellent communication

Job description

Job Details:

Job Location: Bassett Street Brunch Club - Madison, WI 53703, Position Type: Full-Time/Part-Time, Salary Range: $13.00 - $19.00 Hourly, Job Shift: First, Job Category: Restaurant - Food Service, Benefits package including:

• Medical, Dental, Vision, and Disability Insurance with Employer Contribution
• 401(k) Retirement Plan with Employer Match
• Paid Time Off
• Wellness Benefits
• And Much More (Head here for a full list)

About Position:

The hostess or host is responsible for greeting customers as they enter a restaurant, taking their reservation or putting them on a waiting list, giving the guest(s) menus and showing them to their seat. The host may also handle phone calls and customer queries about the restaurant and menu and assist various restaurant staff when necessary.

The Food Runner is responsible for delivering food orders from the kitchen to customers’ tables rapidly and accurately. This position is responsible for ensuring each order is prepared to the restaurants and guest’s specifications. The Food Runner is expected to clearly communicate any additional orders or needs the guests may have to cook staff or expeditor (e.g., food allergies).

As a hybrid position, you will be trained as and scheduled for both host and food running shifts.

Our Promise & Culture:

Food Fight Restaurant Group is an ambitious collection of professionals who are constantly focused on the growth and improvement of our teams. We are a passionate and dedicated group of hospitality leaders looking to work with like-minded professionals who want to grow both their restaurants and their careers, and we mean it. 100% of our executive leadership team started their Food Fight careers in an entry level role. Our focus is to create a collaborative culture for our restaurant leadership and minimize the most common stressors the restaurant industry is known for by:

• Extending freedom and autonomy to our restaurant leaderships teams
• Allowing flexible scheduling that both fits the needs of our managers and fulfills the needs of our restaurants
• Offering continued education opportunities and tuition reimbursement to our managers
• Providing opportunities for advancement and career growth
• Directly supporting the administrative functions of our restaurants

Qualifications: Job Requirements:

• Great attitude and positive outlook
• Strong customer service
• Must have legible handwriting
• Ability to stand for a long time and move quickly
• A dedication to teamwork
• Excellent oral communication skills required