Host – Fontana

El Baja; Fontana (CA); On-site; USD 2,066,000 - 2,617,000; Part time

Job summary

El Baja is hiring a hostess to warmly greet guests, manage waiting lists, and guide guests to their tables with a smile. You will help ensure a smooth flow during busy service periods and assist with seating rotations to balance server workload.

The role requires standing for long periods, excellent customer service, and the ability to thrive in a fast-paced restaurant environment. Evening and weekend shifts are commonly required to support busy dining times.

Qualifications

• Excellent customer service and a friendly, welcoming manner.
• Ability to work in a fast-paced environment.
• Ability to stand for long periods.
• Strong communication and teamwork.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Greet guests as they enter and manage the waiting list.
• Provide menus and answer initial questions; seat guests.
• Assign guests to tables with rotation to balance workloads.
• Engage with guests to ensure satisfaction with meals and service.
• Respond to complaints by involving a manager when needed.
• Answer phone calls, take reservations, and provide information.

Skills

Customer service

Friendly demeanor

Fast-paced environment

Standing long periods

Multitasking

Education

High school diploma or equivalent

Job description

Host Job Description

We are a busy restaurant and have an open role for hostess. You will greet guests as they enter and show them to their table. You will also engage with guests to ensure their meal is as good as it should be. To do well in this role you should be comfortable standing for long periods and managing a very busy shift.

Hostess Responsibilities

• Greeting guests as they enter and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.Seating guests at tables
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure they’re happy with food and service.
• Responding to complaints and helping to resolve them by seeking a manager.
• Answering phone calls, taking reservations, and answering questions.
• Knowledge of the menu.
• Helping with other positions in the restaurant as needed.
• Providing great customer service.

Hostess Requirements

• High school diploma or equivalent preferred.
• Ability to provide top-notch customer service in a fast-paced environment.
• A positive attitude and ability to work well under pressure with all restaurant staff.
• Does high-quality work while unsupervised.
• Able to work in a standing position for long periods of time.
• Able to safely lift and easily maneuver trays of food/dishes when necessary.
• Willing to follow instructions and ask questions for clarification if needed.
• Able to handle money accurately and operate a point-of-sale system.
• Able to work in a busy restaurant environment.
• Restaurant experience a plus.
• Availability to work evenings and on weekends, including holidays.