Host

IHOP; Georgia; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Hours

Extensive Training

Real Advancement Opportunities

Job summary

IHOP in Houston, Texas is looking for a Host or Hostess to greet guests, manage seating, and ensure exceptional customer service. Responsibilities include accommodating special needs, processing To-Go and Delivery orders, and maintaining cleanliness. Ideal candidates should have strong communication skills, multitask effectively, and work flexible shifts. Benefits include competitive pay, flexible hours, and extensive training for real advancement opportunities.

Qualifications

• Prior experience as a host is a plus.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.

Responsibilities

• Greeting, seating, and escorting guests.
• Manage Wait List when the restaurant is busy.
• Providing menu recommendations and additional information.
• Taking orders using software or memory.
• Cleaning and maintaining the appearance of the restaurant.

Skills

Communication skills

Teamwork

Customer service

Multitasking

Job description

As a Host or Hostess, you will be responsible for greeting guests and seating them promptly, cheerfully and courteously. Duties of this position include, seating guests, answering the phone, taking, entering and packaging To-Go orders. A qualified applicant must have good communication skills, able to lift 25-50 pounds, stand for up to 8 hours, occasionally use motion which entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. The above is not an all-inclusive job description.

Responsibilities of a Host

• Greeting, seating, and escorting guests.
• Opens door for guests arriving and departing.
• Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.
• Process To-Go and Delivery Orders
• Manage Wait List when the restaurant is busy
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion to outside guests.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of the restaurant
• Providing exceptional customer experience.

Host Job Requirements

• Prior experience as a host is a plus.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.
• Must be a team player.

Benefits

• Competitive Pay
• Flexible Hours
• Extensive Training
• Real Advancement Opportunities