Host - CUT132

Thompson-Hospitality; Columbus (OH); On-site; USD 24,000 - 36,000; Full time

Job summary

Cut 132, a high-class steak restaurant, seeks a Host to warmly welcome guests and create a memorable first impression. You will manage reservations, guide seating, and communicate wait times to ensure a smooth dining experience.

Join Thompson Hospitality, a leading food service and hospitality company with 33+ years of experience, and contribute to a team that values exceptional service, teamwork, and guest satisfaction in Columbus, Ohio.

Qualifications

• Experience in high volume, upscale casual dining or an equivalent service environment preferred.
• Able to work flexible shifts including weekends and some holidays.
• Clear verbal communication and ability to interact with guests in a busy environment.

Responsibilities

• Welcome and greet guests as they arrive, providing a warm and friendly atmosphere.
• Manage the reservation system and seat guests efficiently to maintain proper flow.
• Provide accurate wait times and communicate with guests regarding table availability.
• Answer guest inquiries and assist in making their dining experience exceptional.
• Collaborate with the service team to ensure smooth guest transitions and high level of service.

Skills

Customer service

Communication

Multitasking

Stamina

Tools

Reservation system

Phone handling

Job description

Overview

Join the team at Cut 132, a high-class steak restaurant that dares to be different with a modern spin on everything from steaks to sides, drinks to dessert, while honoring the great tradition of American steakhouses. As a Host, you will be the face of our restaurant, welcoming guests with a warm smile and creating a positive first impression. Your exceptional customer service and organizational skills will ensure a smooth and enjoyable dining experience for our valued guests. Be part of a team that takes pride in providing exceptional hospitality and making each guest feel truly special.

Responsibilities

• Welcome and greet guests as they arrive, providing a warm and friendly atmosphere.
• Manage the reservation system and seat guests efficiently to maintain proper flow.
• Provide accurate wait times and communicate with guests regarding table availability.
• Answer guest inquiries and assist in making their dining experience exceptional.
• Collaborate with the service team to ensure smooth guest transitions and a high level of service.

Qualifications

• Experience in high volume, upscale casual dining or an equivalent service environment preferred.
• Able to work flexible shifts and schedules, inclusive of weekends, and some holidays.
• Ability to stand and walk for extended periods (up to 6-8 hours).
• Lift and carry up to 20 lbs (e.g., menus, high chairs, booster seats).
• Reach, bend, and stoop occasionally.
• Use hands and arms to operate reservation systems and phones.
• Clear verbal communication skills and ability to interact with guests in a busy environment.
• Ability to remain calm and composed while multitasking in a fast-pace setting.

Who We Are:

Join the team at Cut 132, a high-class steak restaurant that dares to be different with a modern spin on everything from steaks to sides, drinks to dessert, while honoring the great tradition of American steakhouses. Whether you're here for a quick drink at the marble bar or settling in for a full evening, the energy, flavors, and flair will keep you coming back for more.

Thompson Hospitality is of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more. https://www.thompsonhospitality.com/

We are an equal opportunity employer and value diversity. All employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.